Veterans Affairs Canada

Please note that the Open Information Portal contains a sample of government of Canada publications and information resources. For more resources, please visit Government of Canada Publications and Library and Archives Canada.

37 datasets found
  • Open Information

    Veterans Affairs Canada Ex Gratia Payments Audit - April 2011

    The Ex Gratia Payments Audit was recommended for inclusion in the Veterans Affairs Canada (VAC) Multi-Year Risk-Based Internal Audit Plan 2010-2013 by VAC’s Departmental Audit Committee (DAC) on March 18, 2010. The purpose of the audit was to examine the adequacy of controls put in place for the...
    Organization:
    Veterans Affairs Canada
    Resource Formats:
    • HTML
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  • Open Information

    Veterans Affairs Canada Audit of Travel, Hospitality, Conferences and Events - December 2014

    Travel, Hospitality, Conference and Event activities are essential to the effective delivery of government services. At Veterans Affairs Canada, these activities can include: a staff member travelling to a Veteran’s home to complete an assessment; refreshments being provided to guests of the...
    Organization:
    Veterans Affairs Canada
    Resource Formats:
    • HTML
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  • Open Information

    Veterans Affairs Canada Audit of the Sunnybrook Veterans Centre - March 2013

    In the fall 2012, some family members raised concerns related to: the quality of care provided, complaints being ignored, room changes without notice, and staffing levels. All areas of concern were investigated; however, family dissatisfaction persisted. The Department’s expectation is that all...
    Organization:
    Veterans Affairs Canada
    Resource Formats:
    • HTML
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  • Open Information

    Veterans Affairs Canada Audit of the FHCPS Service Provider Registration Process - April 2011

    Veterans Affairs Canada (VAC) provides a wide range of health care benefits and services to eligible program recipients as specified under the authority of the Veterans Health Care Regulations. These entitlements are made available under the Treatment Benefits Program and Veterans Independence...
    Organization:
    Veterans Affairs Canada
    Resource Formats:
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  • Open Information

    Veterans Affairs Canada Audit of Vocational Rehabilitation - May 2013

    Vocational Rehabilitation Services is a component of the Veterans Affairs Rehabilitation Program. It provides vocational assistance services and benefits to eligible Veterans who have a health problem, and their families, to assist them in their re-establishment to civilian life. Vocational...
    Organization:
    Veterans Affairs Canada
    Resource Formats:
    • HTML
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  • Open Information

    Veterans Affairs Canada Long Term Care Community Facilities Audit - February 2012

    The Long Term Care Program works in cooperation with provinces/territories, health authorities and long term care facilities to financially support eligible Veterans in an appropriate long term care setting. Veterans Affairs Canada provides funding for qualified Veterans who occupy a contract bed...
    Organization:
    Veterans Affairs Canada
    Resource Formats:
    • HTML
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  • Open Information

    Veterans Affairs Canada Audit of Business Continuity Planning - July 2014

    Business Continuity Planning (BCP) involves the development and timely execution of plans, measures, procedures and arrangements to ensure minimal or no interruption to the availability of critical services and assets. Business continuity plans outline the strategies, resources, and procedures...
    Organization:
    Veterans Affairs Canada
    Resource Formats:
    • HTML
    • PDF
  • Open Information

    Veterans Affairs Canada Information Management Risk Assessment - August 2011

    In January 2011, the Audit & Evaluation Division commenced a Risk Assessment of Information Management within the Department. The purpose of this Risk Assessment was to provide Senior Management with a comprehensive analysis of all aspects of information management within the Department to...
    Organization:
    Veterans Affairs Canada
    Resource Formats:
    • HTML
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  • Open Information

    Veterans Affairs Canada Audit of Overpayments - February 2014

    The purpose of this audit is to provide assurance that departmental activities with respect to the processing of overpayments are in compliance with policies, procedures, and regulations. The audit reviewed the overpayments of four programs: Disability Award, Disability Pension, War Veterans...
    Organization:
    Veterans Affairs Canada
    Resource Formats:
    • HTML
    • PDF
  • Open Information

    Veterans Affairs Canada Evaluation of Disability Benefits - August 2015

    The evaluation of the Disability Benefits program was conducted in accordance with the Veterans Affairs Canada (VAC) Multi-Year Risk-Based Evaluation Plan 2014–19. The objective of the Disability Benefits program is to compensate Veterans/members and other individuals in recognition of the...
    Organization:
    Veterans Affairs Canada
    Resource Formats:
    • HTML
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  • Open Information

    Veterans Affairs Canada Audit of Remissions - April 2012

    An overpayment occurs when benefits are paid to a beneficiary who has no entitlement or when benefits have been paid in excess of entitlement. Once an overpayment has been detected, Finance Division can collect, write-off, forgive or remit the overpayment. A remission is the cancellation of or...
    Organization:
    Veterans Affairs Canada
    Resource Formats:
    • HTML
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  • Open Information

    Veterans Affairs Canada Audit of Program of Choice 13 - Special Equipment - March 2014

    The Veterans Affairs Canada Health Care Benefits Program provides eligible Veterans and other qualified individuals with benefits and services, such as medical, surgical and dental care, prosthetic devices and home adaptations, through 14 Programs of Choice. Program of Choice 13 – Special...
    Organization:
    Veterans Affairs Canada
    Resource Formats:
    • HTML
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  • Open Information

    Audit of Veterans Affairs Canada's Telephony Service - June 2016

    An effective and efficient phone system is crucial to providing Veterans, their families, and service providers with access to information from Veterans Affairs Canada (VAC) staff. The National Contact Centre Network (NCCN) provides a central point of contact for external callers to obtain...
    Organization:
    Veterans Affairs Canada
    Resource Formats:
    • HTML
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  • Open Information

    Veterans Affairs Canada Audit of Earnings Loss - May 2013

    The Earnings Loss benefit is one of the supports available through Veterans Affairs Canada’s Financial Benefits Program. Earnings Loss is payable in recognition of the economic impact a military career-ending or service-related disability may have on the Veteran’s ability to earn income following...
    Organization:
    Veterans Affairs Canada
    Resource Formats:
    • HTML
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  • Open Information

    Veterans Affairs Canada Evaluation of the Veterans Independence Program (VIP) - July 2011

    The Veterans Independence Program (VIP) was introduced in 1981 to respond to an aging demographic Veteran population and to help reduce long-term care (LTC) bed waitlists by providing care to Veterans at home. The national Veterans Affairs Canada (VAC) home care program assists qualified...
    Organization:
    Veterans Affairs Canada
    Resource Formats:
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  • Open Information

    Veterans Affairs Canada Audit of Centralized Mail - April 2017

    The Centralized Mail initiative was designed in 2011 to direct all incoming Veteran documents to a central location in order to reduce Veteran and staff confusion resulting from multiple address choices. The Centralized Mail project commenced in 2011 and was fully operational by April 1, 2016....
    Organization:
    Veterans Affairs Canada
    Resource Formats:
    • HTML
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  • Open Information

    Veterans Affairs Canada Rehabilitation Services Evaluation - September 2014

    This Rehabilitation Services Evaluation was conducted in accordance with Veterans Affairs Canada's (VAC) approved Multi-year Risk Based Evaluation Plan 2013-2018. Established in 2006, the Canadian Forces Members and Veterans Re-establishment and Compensation Act (hereinafter referred to as the...
    Organization:
    Veterans Affairs Canada
    Resource Formats:
    • HTML
    • PDF