Veterans Affairs Canada

The Attitudes Towards Remembrance and Veterans' Week survey is a means through which Veterans Affairs Canada (VAC) can measure Canadians' level of participation in remembrance activities, their attitudes toward those who served in Canada's military and their level of support for VAC's work...

Veterans Affairs Canada's Facts & Figures contains current and forecasted statistics about Veterans and other clients of Veterans Affairs Canada, as well as numbers related to departmental programs and services, such as expenditures and program uptake.

Policies related to the War Veterans Allowance.

In accordance with the Veterans Affairs Canada Evaluation Plan (2011-2016) approved by the Departmental Evaluation Committee, the Audit and Evaluation Division was tasked with conducting the evaluation of the Memorials and Cemetery/Grave Maintenance Program. The Memorials and Cemetery/Grave...

Prior to the introduction of the Marihuana for Medical Purposes Regulations (MMPR), the Medical Marihuana Access Regulations (MMARs) extremely limited access to cannabis to a small number of conditions and circumstances and only when authorized by a specialist. Since 2008, Veterans Affairs Canada...

The Federal Health Claims Processing System is the automated system that processes health claims for Veterans Affairs Canada, the Department of National Defence and the Royal Canadian Mounted Police. To administer this large and complex system, Public Works and Government Services Canada...

Approval of a disability pension or award application requires the establishment of a relationship between the claimed disability or injury and service. Service and health records (SHR) that are held at the Department of National Defence (DND), the Royal Canadian Mounted Police (RCMP), or at...

The Ex Gratia Payments Audit was recommended for inclusion in the Veterans Affairs Canada (VAC) Multi-Year Risk-Based Internal Audit Plan 2010-2013 by VAC’s Departmental Audit Committee (DAC) on March 18, 2010. The purpose of the audit was to examine the adequacy of controls put in place for the...

In the fall 2012, some family members raised concerns related to: the quality of care provided, complaints being ignored, room changes without notice, and staffing levels. All areas of concern were investigated; however, family dissatisfaction persisted. The Department’s expectation is that all...

Veterans Affairs Canada (VAC) provides a wide range of health care benefits and services to eligible program recipients as specified under the authority of the Veterans Health Care Regulations. These entitlements are made available under the Treatment Benefits Program and Veterans Independence...