Veterans Affairs Canada

As part of the ongoing monitoring and evaluation of service delivery, a cyclical audit was conducted to review the activities of the Quebec District Office (DO), the management control framework and the information used for decision making purposes. The Quebec DO was selected based on criteria...

The Access to Information Act provides members of the public and corporations with the legislated right to access federal government records, subject to certain limited and specific exceptions. The Act complements other methods for obtaining government information, and does not limit in any way...

The Access to Information Act provides members of the public and corporations with the legislated right to access federal government records, subject to certain limited and specific exceptions. The Act complements other methods for obtaining government information, and does not limit in any way...

Policies related to Long Term Care.

Policies related to Rehabilitation.

Policies related to Educational Assistance for Children.

In the approved 2008-2011 Audit and Evaluation Plan, Veterans Affairs Canada (VAC) identified the Residential Care Program at Camp Hill Veterans Memorial Building (CHVMB) for audit. The Chief Audit Executive of VAC engaged Audit Services Canada (ASC) to plan and conduct the audit. CHVMB is a part...

In accordance with the Veterans Affairs Canada Evaluation Plan (2011 -2016) approved by the Departmental Evaluation Committee, the Audit and Evaluation Division was tasked with conducting an evaluation of Salute! VAC's Client Newsletter. Salute! is a quarterly, bilingual newspaper produced by...

Policies related to Career Transition Services.

Since 1981, Veterans Affairs Canada has administered a community-based, national program to eligible Veterans, their families, and other primary care-givers. These services include home care, home adaptations, ambulatory health care, and intermediate nursing home care. Now known as the Veterans...

Policies related to the Death Benefit.

The Veterans Affairs Canada (VAC) Disability Benefits Program provides eligible Veterans and other qualified individuals with benefits under the Pension Act and the Canadian Forces Members and Veterans Re-establishment and Compensation Act. Hearing Loss is the most claimed service-related medical...

The Privacy Act gives Canadian citizens and those present in Canada the right to access and request correction of personal information about themselves held by federal government institutions. The Act also outlines obligations related to the collection, retention, accuracy, use, disclosure and...

In 2011, Veterans Affairs Canada initiated a five-year Transformation Agenda to respond to the changing needs and expectations of the Veteran population. The goal was to fundamentally change how the Department delivers programs and services. The targeted efforts of the Department included...

Policies related to Funds.

Policies related to the Supplementary Retirement Benefit.

The evaluation of the Financial Benefits Program was conducted in accordance with the Veterans Affairs Canada Multi-Year Risk-Based Evaluation Plan 2014-19. The program was last evaluated as part of an overall New Veterans Charter Evaluation in 2010-11. The Financial Benefits Program was...

Policies related to the Canadian Forces Income Support.

Veterans Affairs Canada (VAC) is in the process of implementing risk management with the goal of it becoming a natural part of Departmental culture. Ensuring effective learning from experience by undertaking regular reviews of the risk management process is significant to the advancement of the...

Policies related to Exceptional Incapacity Allowance.