Organization: Canadian Air Transport Security Authority
Year: 2024
Month: July
Request Number: A-2024-00004
Request Summary: Copies of passenger complaints in the following categories: Screening Officer Customer Service, Temporary Emergency Measures, Passengers with Special Needs, and Additional Screening Requirements at YOW (Ottawa) from January 1, 2023 to May 16, 2024.
Disposition: Disclosed in part
Number of pages: 81