Informal Request for ATI Records Previously Released

Organization: Immigration, Refugees and Citizenship Canada

Year: 2020

Month: October

Request Number: 2A-2020-33551

Request Summary: The number of calls and e-mails received from federal constituency office staff for each month since September 2018 (e.g. X number in September 2018, X number in October 2018 to September 8, 2020). For each month since September 2018, the number of calls and emails received broken down by federal constituency office. For each month since September 2018, and for each federal constituency office, the number of calls and emails received requesting information on a principal's immigration file. For each month since September 2018, and for each federal constituency office, the number of calls and emails received for a request to verify a decision made by an IRCC officer in a principal's immigration file(s) (e.g., request for information on the status or follow-up of an application). For each month since September 2018, and for each federal constituency office, the number of calls and emails received for a request to verify a decision made by an IRCC officer in a principal's immigration file(s) (e.g., request for reasons when application rejected)/ For each month since September 2018, and for each federal constituency office, the number of administrative reconsiderations requested and granted concerning decisions rendered by IRCC officers. For each month since September 2018, and for each federal constituency office, the number of calls and emails related to files in each of the following categories: family reunification, humanitarian applications, economic migration, temporary migration.

Disposition: All disclosed

Number of pages: 65

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