Organization: Canada Border Services Agency
Year: 2023
Month: December
Request Number: A-2022-19630
Request Summary: Records from January 1, 2020 to September 2, 2022, of the Quality Assurance review the Professional Standards Investigation (PSI) program report or assessment conducted by a third-party consultant which was finalized in January 2020. This includes any immediate or subsequent recommendations made, discussed, or communicated by the consultant following the completion of the review including the observations and recommendations related to efficiency, quality, and best practices.
Disposition: All disclosed
Number of pages: 27