Organization: VIA Rail Canada Inc.
Year: 2024
Month: March
Request Number: 23-2342
Request Summary: I would like all documents regarding the changes in 2023 to the VIA Preference program. Including rational and benefits to the changes but excluding internal instructions and coaching to staff on how to implement the change. Documents regarding the benefits to changing the VIA Preference system in 2023.
Disposition: Disclosed in part
Number of pages: 74