Completed Access to Information Requests

About this information

Search the summaries of completed Access to Information (ATI) requests to find information about ATI requests made to the Government of Canada after January 2020. If you find a summary of interest, you can request a copy of the records at no cost using the form below each summary. Requests made through this form are considered informal requests and are not subject to the same requirements as requests under the Access to Information Act (ATIA).

If you don’t find what you are looking for you can request additional government records under an institution’s control by contacting the institution’s Access to Information and Privacy Coordinator or by submitting a formal access to information request.

*All information provided will incorporate the necessary exemptions and exclusions as per the Access to Information Act and the Privacy Act.

Download datasets of the summaries of completed access to information requests.

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Found 47 record(s)

Req # A-2021-065

"Any records (without limiting the generality of the foregoing, including emails, drafts, reports, briefing notes, presentations, text messages, voicemail messages, Teams messages, etc.) relating to the situation that occurred when, during a conversation with an independent investigator (Lionel Levert) looking into a complaint against the Office of the Commissioner of Official Languages, the confidentiality of the investigation was compromised when certain information relating to XXXXX was disclosed (whether regarding the incident, the outcome of the incident, the investigation, anything that happened prior to the incident or that led to the incident, etc.), from any employee, without limiting the generality of the foregoing, whether at the level of the Privacy investigator, the Investigations division (Ms. Corriveau, Mr. Labelle and their colleagues, including all investigators), the Commissioner's office or the Assistant Commissioner's office, the human resources division or at any other level in the institution. Please do not forget the secretaries and any other employees."

Organization: Office of the Commissioner of Official Languages

0 page(s)
January 2022

Req # A-2021-00007

All documents relating to the Canadian Transportation Agency’s authority to adopt regulations under section 86.11 of the Canada Transportation Act imposing obligations on air carriers in respect of tarmac delays of three (3) hours or less.

Organization: Canadian Transportation Agency

288 page(s)
September 2021

Req # A-2021-00013

Any records about any permit non-compliance, failure to pass inspections, tickets, fines, or charges against HELIJET INTERNATIONAL Inc. , or any violations, human or environmental risks, or problems associated with HELIJET INTERNATIONAL Inc. 's’ operations regardless of whether such violations are actual, pending or threatened.

Organization: Canadian Transportation Agency

21 page(s)
September 2021

Req # A-2021-008

The most up-to-date and current version of the Office of the Commissioner of Official Languages' Code of Conduct; The recommendations of the Investigations Program advisory project (see Departmental Plan 2021-2022); The identification of risks relating to the Office of the Commissioner of Official Languages' ability to meet strategic and operational priorities and to its reputation in delivering its mandate (see Departmental Plan 2021-2022).

Organization: Office of the Commissioner of Official Languages

301 page(s)
September 2021

Req # A-2021-015

Official Languages of Canada and Mr. Lionel Levert from May 23, 2021 to June 22, 2021; 2. All written communications between anyone from the Office of the Commissioner of Official Languages of Canada and Mr. Lionel Levert from May 23, 2021 to June 22, 2021; 3. Any documents indicating the date Mr. Lionel Levert was first contacted to address XXXXXXX May 23, 2021 complaint; 4. Any sections of documents qualifying Mr. Lionel Levert's employment relationship with the Office of the Commissioner of Official Languages of Canada; 5. All contracts and related documents between the Office of the Commissioner of Official Languages of Canada and Mr. Lionel Levert for the years 2017, 2018, 2019, 2020 and 2021; 6. All contracts and related documents between the Office of the Commissioner of Official Languages of Canada and any other person dealing with complaints against the Office of the Commissioner of Official Languages of Canada for the years 2017, 2018, 2019, 2020 and 2021; 7. All calls for tenders since 2017 to date to find individuals to handle complaints about the Office of the Commissioner of Official Languages of Canada; 8. All documents provided to Mr. Lionel Levert since 2017 to enable him to perform his work with respect to complaints about the Office of the Commissioner of Official Languages of Canada; 9. All supporting documents for the hiring of Mr. Lionel Levert since 2017.

Organization: Office of the Commissioner of Official Languages

308 page(s)
September 2021

Req # A-2020-00012

Obtain all the documents related to the Transportation Agency's Decision No. 2004-A-381, dated September 1, 2004, whether they are emails, reports, briefing notes, presentations or other documents. Everything in PDF format.

Organization: Canadian Transportation Agency

553 page(s)
January 2021

Req # A-2020-00021

Clarification received (Sept 4, 2020): "Could you please specify what you mean by "Please do NOT include complaints received from the general public.."?" Does it mean that you do not want any documents (emails, briefing notes, etc.) relating to those complaints? Please explain. I mean I do not want to receive complaints from the public, as in Mr. X writing to complain. I do want any documents emails/briefing notes that relate to complaints. Do you seek for complaints documents (emails, briefing notes, etc.) leading to vouchers and refunds only? Please specify. -I do not. I mean, I seek records that talk about complaints and, if it applies, any potential remedies discussed. Our understanding is that you are seek for any documents (emails, briefing notes, etc.) relating to all CTA complaints for the provided timeline but not the complaint form itself. Do you agree? If not please specify. -I agree. Do you have a specific complaint you are seeking for and could narrow the scope of your request? Please provide. -I do not. I am not writing about any one particular complaint." Initial request:All records, including briefing notes and emails, involving air passenger complaints and suggested resolutions, including discussions about but not limited to vouchers and refunds, generated between March 1, 2020, and June 1, 2020. Please do NOT include complaints received from the general public.

Organization: Canadian Transportation Agency

12450 page(s)
January 2021

Req # A-2020-00028

Please provide in spreadsheet form the total amount of expenses incurred between March 1st 2020 and the date on which this request is received detailing all expenses with the 2020/2021 object codes 1231, 1246, and 0533. Provide a breakdown of expenses incurred and for each expense, provide the name of the service provider/contractor, a description of the product or service rendered, the date, and the total amount of the expense. When this data does not exist in the aforementioned format, provide the entirety of records (including receipts, purchase orders, and service contracts) pertaining to the expense. Search through electronic records only, unless data is not available in that format. Exclude cabinet confidences. Remove French versions of records if English ones exist. Provide the final version of documents or last draft if the final version is not available.

Organization: Canadian Transportation Agency

1 page(s)
January 2021

Req # A-2020-00033

I would like a copy of Appendix A that was attached to the Canadian Transportation Agency orders 1990-R-60 (February 13, 1990) and 1990-R-120 (April 2, 1990).

Organization: Canadian Transportation Agency

17 page(s)
January 2021

Req # A-2020-027

Statistics on complaints lodged against Shared Services Canada between 2011 and 2020. Please provide me with the number of complaints and number of complaints per section of the Official languages Act.

Organization: Office of the Commissioner of Official Languages

41 page(s)
January 2021
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