About this information
Search the summaries of completed Access to Information (ATI) requests to find information about ATI requests made to the Government of Canada after January 2020. If you find a summary of interest, you can request a copy of the records at no cost using the form below each summary. Requests made through this form are considered informal requests and are not subject to the same requirements as requests under the Access to Information Act (ATIA).
If you don’t find what you are looking for you can request additional government records under an institution’s control by contacting the institution’s Access to Information and Privacy Coordinator or by submitting a formal access to information request.
*All information provided will incorporate the necessary exemptions and exclusions as per the Access to Information Act and the Privacy Act.
Download datasets of the summaries of completed access to information requests.
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Found 12 record(s)
Req # A-2020-00070
Please provide a copy of the following records: 1. Briefing Note For Minister of Veterans Affairs Regarding All Initiatives Currently Underway to Address the Backlog - Ref # DM20-000544 2. All other briefing notes, memos, report, deck presentations for the minister and/or deputy minister on the backlog.Organization: Veterans Affairs Canada
115 page(s)
September 2021
September 2021
Req # A-2020-00104
Correspondence (including attachments) to or from ADM Karen Ellis between the dates of Dec 1 2014 and Dec 1 2015 that include the words “Erin”, “O’Toole”, or bothOrganization: Veterans Affairs Canada
0 page(s)
September 2021
September 2021
Req # A-2020-00106
Correspondence (including attachments) to or from ADM Michel Doiron between the dates of Dec 1 2014 and Dec 1 2015 that include the words “Erin”, “O’Toole”, or both.Organization: Veterans Affairs Canada
0 page(s)
September 2021
September 2021
Req # A-2020-00107
Correspondence (including attachments) to or from ADM Anne Marie Smart between the dates of Dec 1 2014 and Dec 1 2015 that include the words “Erin”, “O’Toole”, or both.Organization: Veterans Affairs Canada
0 page(s)
September 2021
September 2021
Req # A-2020-00108
Correspondence (including attachments) to or from DM Walt Natynczyk between the dates of Dec 1 2014 and Dec 1 2015 that include the words “Erin”, “O’Toole”, or both.Organization: Veterans Affairs Canada
0 page(s)
September 2021
September 2021
Req # A-2021-00024
Requesting any and all documentation related to the security clearances required by Medavie Blue Cross to work on Veterans Affairs Canada files. Which staff/management positions of Medavie Blue Cross have a requirement to be security cleared? Which Staff/management positions of Medavie Blue Cross have access to Veterans information? The time period for this request is 2007-01-01 to 2021-05-31.Organization: Veterans Affairs Canada
738 page(s)
September 2021
September 2021
Req # A-2021-00037
Requesting a copy of all briefing notes and transition binders provided to Paul Ledwell upon his appointment as deputy minister of Veterans Affairs Canada in May 2021.Organization: Veterans Affairs Canada
0 page(s)
September 2021
September 2021
Req # A-2021-00039
AE21-000847 Update on the Office of the Auditor General's (OAG) Performance Audit of Outreach to Vulnerable Populations COMM21-000643 Consultation with Veterans - Let's Talk Veterans COMM20-004202 (PRD19-007428) Advisory Group Renewal - 2020 HPNMO20-003629 VAC Suicide Prevention Action Plan: Third Anniversary ReportOrganization: Veterans Affairs Canada
43 page(s)
September 2021
September 2021
Req # A-2020-00111
Requesting the following documents: Clinical Care Managers for Veterans with Complex Health Needs Distinctions Between Treatment Benefits and Medical or Psychosocial Rehabilitation Services FAQs: Case Planning (2011) Guidelines for Case Conferencing Guidelines for Case Planning Indicators for Referral: Case Management Support Services Indicator (SSI) - Steps for Activating and Deactivating Acceptance of Diagnoses from nurse practitioners for disability entitlement purposes Adjudication Manual Disability Pensions/Awards Medical Assessment and Reassessment Qualified Health Professionals Accepted for Veterans Affairs Canada Disability Program Cues for Referral of Treatment Requests Between VAC Area Offices and the Medical Authorization Centre (MAC) Decision Making and Use of the Benefit Grids Emergency Call Devices (ECDs) Health Related Travel – Veteran Contact Regarding Post Payment Verification Process How to Process a Request for a Benefit or Service when Client Does Not Have POC –interim Increased Decision making Authority under the Veterans Health Care Regulations for Case Managers How to Process Requests for Treatment/Intervention at Outpatient or Inpatient Multi-Disciplinary Clinics (MDCs) Increased Authority to Approve Home Adaptations and Special Equipment under the Veterans Health Care Benefits Program Payment of Health Premiums or Fees POC 7 - Neuro-muscular Electrical Stimulator POC 12 - All Related Health Services - Initial Approval & Exceeding Frequency and Annual Dollar Limits POC 12 - Neurofeedback: Modality Used by Approved Health Professionals POC 12 - Requests for Extensions and Maintenance Therapy POC 13 - Exercise Equipment POC 13 - Home or Self Use Neurofeedback, or EEG Biofeedback Machines POC 13 - Motorized Yard Equipment POC 13 - Orthopaedic/Posturepedic Mattress POC 13 - Special Equipment - Requirement for a Minimum of Two Quotes Prescription Drugs – Non Formulary Products Referrals to Head Office for Exceptional Health Care Services or Benefits Requirement to Access Provincial Programs Responding to Inquiries regarding Client Verification Letters sent out by the Medavie Blue Cross National Investigative Unit (NIU) Selection of Providers and Payment of Benefits Treatment Benefits or Services Inquiries Escalation Process Use of “Plain Language” Treatment Authorization Centre (TAC) Decision Letter Templates VAC Contribution Toward the Cost of a Treatment BenefitOrganization: Veterans Affairs Canada
350 page(s)
April 2021
April 2021
Req # A-2020-00114
Veterans Affairs Canada is involved in promoting awareness and access to their benefits and services through social media. How does VAC conduct its social media feedback to ascertain the effectiveness of its media campaigns? Does this include the active monitoring of known veteran association webpages, Facebook pages and posts, Twitter hashtags and tweets, Instagram responses etc? Describe VAC's monitoring of social media to establish the effectiveness of its media awareness campaigns.Organization: Veterans Affairs Canada
2 page(s)
April 2021
April 2021