About this information
Search the summaries of completed Access to Information (ATI) requests to find information about ATI requests made to the Government of Canada after January 2020. If you find a summary of interest, you can request a copy of the records at no cost using the form below each summary. Requests made through this form are considered informal requests and are not subject to the same requirements as requests under the Access to Information Act (ATIA).
If you don’t find what you are looking for you can request additional government records under an institution’s control by contacting the institution’s Access to Information and Privacy Coordinator or by submitting a formal access to information request.
*All information provided will incorporate the necessary exemptions and exclusions as per the Access to Information Act and the Privacy Act.
Download datasets of the summaries of completed access to information requests.
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Found 21 record(s)
Req # EA 2023 000004
On July 13, 2023: “We are requesting the records related to FCAC’s investigation of Rogers Bank regarding violations of the Negative Option Billing Regulations: The Notice of Violations issued October 25, 2019 to Rogers Bank, including the Compliance Report issued on October 23, 2019. The written representations from Rogers Bank dated November 21, 2019. All internal FCAC memoranda and findings of fact regarding their review of these complaints.”Organization: Financial Consumer Agency of Canada
August 2023
Req # EA 2023 0029452
“a) of 3,992 consumer complaints from the fiscal year ending March 31, 2019, numbers that i) received form letter/email reply with no further follow-up; ii) numbers prompting any FCAC investigation; iii) numbers resulting in finding against a financial institution for breach. Apply breakdown: b) of 5,429 consumer complaints from fiscal year March 31, 2020; c) of 6,861 consumer complaints from the fiscal year March 31, 2021; d) of 4,745 consumer complaints from the fiscal year March 31, 2022 and e) of 6,296 consumer complaints from the fiscal year March 31, 2023.”Organization: Financial Consumer Agency of Canada
August 2023
Nothing to report this month
Organization: Administrative Tribunals Support Service of Canada
Nothing to report this month
Organization: Administrative Tribunals Support Service of Canada
Nothing to report this month
Organization: Financial Consumer Agency of Canada
Nothing to report this month
Organization: Administrative Tribunals Support Service of Canada
Nothing to report this month
Organization: Financial Consumer Agency of Canada
Req # A-2022-00004
For both the CFO and DCFO positions: - the actual classification level of the positions, - a copy of the current work descriptions - a copy of the associated classification evaluation reports; Also an organization chart for positions reporting to the CFO or any document indicating whether the CFO is responsible for functional areas other than finance such as: - Contracting & Procurement, - IM /IT, - Human Resources, - Real Property (Facilities), - Inventory Management, - Materiel Management, Corporate Security, - Business Planning (Strat Plan, DP, DR), - Corporate Communications, - Other.Organization: Administrative Tribunals Support Service of Canada
June 2022
Req # A-2022-00003
I {..} am looking for files related to two complaints filed by Prudential Relocation (granted intervenor status) with the Canadian International Trade Tribunal (C.I.T.T.). The first complaint was made in 2002 and alleged bias in the procurement process in awarding a relocation contract to Royal LePage. More specifically, with respect to the above two complaints, I am looking for a) the original complaints; b) any evidence submitted in support of the complaints; c) full text of the decisions made by C.I.T.T.; and d) any other associated documentation related to the two complaints filed against Royal LePage.Organization: Administrative Tribunals Support Service of Canada
June 2022
Nothing to report this month
Organization: Financial Consumer Agency of Canada