Completed Access to Information Requests

About this information

Search the summaries of completed Access to Information (ATI) requests to find information about ATI requests made to the Government of Canada after January 2020. If you find a summary of interest, you can request a copy of the records at no cost using the form below each summary. Requests made through this form are considered informal requests and are not subject to the same requirements as requests under the Access to Information Act (ATIA).

If you don’t find what you are looking for you can request additional government records under an institution’s control by contacting the institution’s Access to Information and Privacy Coordinator or by submitting a formal access to information request.

*All information provided will incorporate the necessary exemptions and exclusions as per the Access to Information Act and the Privacy Act.

Download datasets of the summaries of completed access to information requests.

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Found 101 record(s)

Req # A-2020-00083

Requesting the guidelines or policies regarding turnaround times for work items. For example, when a work item is sent to the area office or head office or Veterans Benefit Team (VBT) or DBU, etcetera what is the turnaround time for the item to be acknowledged and/or completed. These work items can be sent as a regular work item, high priority work item or urgent work item.

Organization: Veterans Affairs Canada

325 page(s)
February 2021

Req # A-2020-00084

Requesting a copy of a memorandum that was distributed by Veterans Affairs Canada to it`s various Regional offices/Team Leaders/Case Managers, some time in the year of April 1 2018- April 1 2019 . The memo instructed various Case Managers who had clients who held existing claims for a Diminished Earning Capacity in progress prior to April 1 2019, to have those claims expedited. The reason for the rush , as stated in the internal memo, was that after April 1 2019, the Liberal Government under the Honourable Justin Trudeau was removing a monetary component that was attached to the DEC designation. After April 1st 2019, the Career Impact Allowance Supplement (CIAS) would no longer be accessible to any veteran who opened a Diminished Earning Capacity claim. In order for a veteran to be entitled to receive CIAS, their DEC application must have been in progress prior to Apr 1 2019 but was permitted to be finalized after that date, and the veteran would still receive the benefit. This memo would have went out to all VAC offices, more specifically the Winnipeg, Brandon, Shilo offices would have received a copy, if not the individual Case Managers working at those locations in the year of Apr 1 2018-apr 1 2019.

Organization: Veterans Affairs Canada

124 page(s)
February 2021

Req # A-2020-00085

Requesting all Temporary Help Services (THS) Supply Arrangement (SA) and Standing Offer (SO) callups issued in the National Capital Region for the months October 2020, November 2020, & December 2020. Please provide copies of contracts and callups.

Organization: Veterans Affairs Canada

0 page(s)
February 2021

Req # A-2020-00086

Requesting all ProServices contracts issued in the National Capital Region for the months of October 2020, November 2020, & December 2020. Please provide copies of contracts and callups.

Organization: Veterans Affairs Canada

62 page(s)
February 2021

Req # 20-2040

The data we are requesting on VIA Rail’s stations and the routes on which VIA Rail provides services (…) provide the following information: Railway station code, English name, French name, street address, city, province, postal code, station level, station type, longitude, latitude, active indicator. For each route: start and end station, railway stop over indicator and active indicator.

Organization: VIA Rail Canada Inc.

8 page(s)
February 2021

Req # A-2020-00020

The name of the policymakers, decision criteria, reasoning for rejections of not letting the veterans use ride sharing services such as LYFT/Uber when they are legally allowed by the transportation board. Date range from 2014-01-01 to 2020-06-22

Organization: Veterans Affairs Canada

50 page(s)
July 2020

Req # A-2020-00018

1) I request the total number of computer users (user ids) attached to employees working out of Veterans Affairs Canada, Charlottetown Head Office only. 2) From the total users identified in question 1, please provide the number of employees who are required to work in virtual desktop infrastructure (VDI).

Organization: Veterans Affairs Canada

1 page(s)
July 2020

Req # A-2019-00117

Requesting copies of the Facts and Figures statistical report(s) from January 1st 2001 - March 31, 2017. Veterans Affairs only began to publish these reports externally in March 2017, so I do not have public access to the earlier Facts and Figures Reports

Organization: Veterans Affairs Canada

1794 page(s)
July 2020

Req # A-2019-00109

All internal VAC electronic and paper correspondence regarding family services Mental Health Poc 12 doc id 1104 during the requested time frame (2019-01-01 to 2020-02-21). Specifically, would like correspondence related to this policy being reviewed, changed or "applied more clearly" between Minister's Office, Deputy Minister's Office, ADM in charge of policy office, the Halifax District Office, all district offices, BlueCross, VAC/BlueCross treatment centre, any and all internal correspondence relating to instructions given to VAC front line staff regarding this same policy and what they have been instructed to tell VAC clients/Veterans regarding this policy over same time frame.

Organization: Veterans Affairs Canada

4531 page(s)
July 2020

Req # A-2018-00134

Requesting all emails and correspondence (internal and external) as well as any and all briefing memos, reports, presentations or any other document, regarding Passchendaele, including commemoration ceremonies of the Battle of Passchendaele, and invitations to attend events in Passchendaele, as well as any and all discussions about these events and other forms of commemoration. Include correspondences to and from the minister and the minister's office. Include date range November 1, 2015 to December 13, 2018.

Organization: Veterans Affairs Canada

8401 page(s)
July 2020
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