Completed Access to Information Requests

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About this information

Search the summaries of completed Access to Information (ATI) requests to find information about ATI requests made to the Government of Canada after January 2020. If you find a summary of interest, you can request a copy of the records at no cost using the form below each summary. Requests made through this form are considered informal requests and are not subject to the same requirements as requests under the Access to Information Act (ATIA). For additional information, please see the “About Access to Information Requests” webpage.

If you don’t find what you are looking for you can request additional government records under an institution’s control by contacting the institution’s Access to Information and Privacy Coordinator or by submitting a formal access to information request.

*All information provided will incorporate the necessary exemptions and exclusions as per the Access to Information Act and the Privacy Act.

Download datasets of the summaries of completed access to information requests.

Current Search

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Found 69 record(s)

Req # EA_2023_0050040

Full text of the final report, "Public Opinion Research Study: High Cost Credit Users" by Leger Marketing Inc., contract number CW2241314 dated July 17, 2023.

Organization: Financial Consumer Agency of Canada

184 page(s)
January 2024

Req # EA_2023_0043004

Please provide records showing the total cost of office furniture purchased by your department /agency during calendar years of 2020, 2021, and 2022. Provide annual totals for those years as well, Also provide the breakdown of individual purchases, as well as a description of the item or items purchased and the corresponding cost

Organization: Financial Consumer Agency of Canada

3 page(s)
December 2023

Req # EA_2023_0044056

Please provide the briefing note entitled "Regulation of the Use of AI in the Financial Sector" (reference number 1728896, dated October 20, 2023).

Organization: Financial Consumer Agency of Canada

3 page(s)
December 2023

Req # EA_2023_0043006

Records showing the total amount spent by the Agency on office equipment for employees working from home for calendar years 2020, 2021, and 2022. Provide annual total and breakdown of purchases and description of items purchased and corresponding cost.

Organization: Financial Consumer Agency of Canada

14 page(s)
November 2023

Req # EA2023_0035262

Provide total number of Canadian depositors (separated into Personal and Commercial) that has been de-banked in the last 5 years, broken down annually by banking institution. De-banked describe has bank account closed for a reason other than substantiated terrorism or money laundering. Provide bank’s reason coded if available.

Organization: Financial Consumer Agency of Canada

1 page(s)
October 2023

Req # EA_2023_0036634

Copy of the memo/notes: 1627640 (BN_Commissioner's Adjudicative Powers_21August2023)

Organization: Financial Consumer Agency of Canada

3 page(s)
October 2023

Req # EA_2023_0038672

Provide documentation on the dollar amount and number of employees that received bonuses or other forms of performance incentives since 2015. Paper search only if relevant records is not in that format. Include cabinet that can be severed but not the ones entirely excluded. No French version if English exists. Final version of documents or last draft if final version is not available.

Organization: Financial Consumer Agency of Canada

119 page(s)
October 2023

Nothing to report this month

Organization: Financial Consumer Agency of Canada

September 2023

Req # EA 2023 000004

On July 13, 2023: “We are requesting the records related to FCAC’s investigation of Rogers Bank regarding violations of the Negative Option Billing Regulations: The Notice of Violations issued October 25, 2019 to Rogers Bank, including the Compliance Report issued on October 23, 2019. The written representations from Rogers Bank dated November 21, 2019. All internal FCAC memoranda and findings of fact regarding their review of these complaints.”

Organization: Financial Consumer Agency of Canada

237 page(s)
August 2023

Req # EA 2023 0029452

“a) of 3,992 consumer complaints from the fiscal year ending March 31, 2019, numbers that i) received form letter/email reply with no further follow-up; ii) numbers prompting any FCAC investigation; iii) numbers resulting in finding against a financial institution for breach. Apply breakdown: b) of 5,429 consumer complaints from fiscal year March 31, 2020; c) of 6,861 consumer complaints from the fiscal year March 31, 2021; d) of 4,745 consumer complaints from the fiscal year March 31, 2022 and e) of 6,296 consumer complaints from the fiscal year March 31, 2023.”

Organization: Financial Consumer Agency of Canada

0 page(s)
August 2023

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