About this information
Search the summaries of completed Access to Information (ATI) requests to find information about ATI requests made to the Government of Canada after January 2020. If you find a summary of interest, you can request a copy of the records at no cost using the form below each summary. Requests made through this form are considered informal requests and are not subject to the same requirements as requests under the Access to Information Act (ATIA).
If you don’t find what you are looking for you can request additional government records under an institution’s control by contacting the institution’s Access to Information and Privacy Coordinator or by submitting a formal access to information request.
*All information provided will incorporate the necessary exemptions and exclusions as per the Access to Information Act and the Privacy Act.
Download datasets of the summaries of completed access to information requests.
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Found 24 record(s)
Req # A-2024-00004
Copies of passenger complaints in the following categories: Screening Officer Customer Service, Temporary Emergency Measures, Passengers with Special Needs, and Additional Screening Requirements at YOW (Ottawa) from January 1, 2023 to May 16, 2024.Organization: Canadian Air Transport Security Authority
July 2024
Req # A-2024-00005
Copy of the service contract effective April 1, 2024 between CATSA and Paladin Airport Security ServicesOrganization: Canadian Air Transport Security Authority
July 2024
Req # A-2023-00018
A digital, machine-readable copy of passenger complaints at Thunder Bay International Airport from January 1, 2017 to March 22, 2024.Organization: Canadian Air Transport Security Authority
May 2024
Req # A-2023-00004
A digital, machine-readable copy of passenger complaints at YUL (Montreal airport) from Jan. 1, 2020 to June 12, 2023Organization: Canadian Air Transport Security Authority
March 2024
Req # A-2023-00011
Records relating to processing time and any delays, outages or incidents at Montreal airport (YUL) that may have prevented the timely departure of a passenger flight on September 27, 2023.Organization: Canadian Air Transport Security Authority
January 2024
Req # A-2023-00008
Workplace assessments (for harassment and violence) completed for the period of January 2, 2020 to June 30, 2023Organization: Canadian Air Transport Security Authority
November 2023
Req # 2340-609
"Complaints regarding the closure of Jacques Cartier Bridge due to festivals, maintenance and/or construction” •July 2022 to July 2023 •A table and/or list of reports "Organization: Jacques Cartier and Champlain Bridges Incorporated
October 2023
Req # A-2023-00001
A digital, machine-readable copy of passenger complaints at any airport in Hamilton and Niagara Region from Jan. 1, 2017 to April 21, 2023.Organization: Canadian Air Transport Security Authority
May 2023
Req # A-2022-00004
"Passenger complaints involving CATSA at any airport in Manitoba from January 1, 2015 to present."Organization: Canadian Air Transport Security Authority
March 2023
Req # A-2022-00009
"Records relating to processing time and any delays, outages or incidents at Vancouver airport (YVR)that may have prevented the timely departure of a passenger flight on November 15, 2021."Organization: Canadian Air Transport Security Authority
March 2023