About this information
Search the summaries of completed Access to Information (ATI) requests to find information about ATI requests made to the Government of Canada after January 2020. If you find a summary of interest, you can request a copy of the records at no cost using the form below each summary. Requests made through this form are considered informal requests and are not subject to the same requirements as requests under the Access to Information Act (ATIA).
If you don’t find what you are looking for you can request additional government records under an institution’s control by contacting the institution’s Access to Information and Privacy Coordinator or by submitting a formal access to information request.
*All information provided will incorporate the necessary exemptions and exclusions as per the Access to Information Act and the Privacy Act.
Download datasets of the summaries of completed access to information requests.
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Found 61 record(s)
Req # A-2021-00020
Requesting any and all documentation from all Directorates within Veterans Affairs Canada regarding complaints from staff of Veterans Affairs Canada, Veterans and their families related to any service provided from Medavie Blue Cross. 2007-01-01 to 2021-05-31Organization: Veterans Affairs Canada
14 page(s)
August 2021
August 2021
Req # A-2021-00034
Requesting a copy of a Program Policy stating that Veterans Affairs Canada is unable to accept an Affidavit of Service as proof of service for a veteran.Organization: Veterans Affairs Canada
2 page(s)
August 2021
August 2021
Req # A-2021-00035
I would like to have the population number of full time employees; number of term employees and number of part time/casuals as well. I would like to have this information by month. I would like this information by classification and position regarding Veterans Affairs Canada employees from January 2018 to July 2021 broken down by month.Organization: Veterans Affairs Canada
14 page(s)
August 2021
August 2021
Req # A-2021-00036
VAC's decision # 100004668821 & 100004668822 indicate Medical Assessor as MA 47. Requesting the name and medical qualifications of this medical assessor, to confirm their competence in the specific medical field. Further, requesting the total number of Medical Assessors under full time employ of Veterans Affairs, and the specific medical specialties included across VAC's full time VAC employed medical staff.Organization: Veterans Affairs Canada
5 page(s)
August 2021
August 2021
Req # A-2020-00111
Requesting the following documents: Clinical Care Managers for Veterans with Complex Health Needs Distinctions Between Treatment Benefits and Medical or Psychosocial Rehabilitation Services FAQs: Case Planning (2011) Guidelines for Case Conferencing Guidelines for Case Planning Indicators for Referral: Case Management Support Services Indicator (SSI) - Steps for Activating and Deactivating Acceptance of Diagnoses from nurse practitioners for disability entitlement purposes Adjudication Manual Disability Pensions/Awards Medical Assessment and Reassessment Qualified Health Professionals Accepted for Veterans Affairs Canada Disability Program Cues for Referral of Treatment Requests Between VAC Area Offices and the Medical Authorization Centre (MAC) Decision Making and Use of the Benefit Grids Emergency Call Devices (ECDs) Health Related Travel – Veteran Contact Regarding Post Payment Verification Process How to Process a Request for a Benefit or Service when Client Does Not Have POC –interim Increased Decision making Authority under the Veterans Health Care Regulations for Case Managers How to Process Requests for Treatment/Intervention at Outpatient or Inpatient Multi-Disciplinary Clinics (MDCs) Increased Authority to Approve Home Adaptations and Special Equipment under the Veterans Health Care Benefits Program Payment of Health Premiums or Fees POC 7 - Neuro-muscular Electrical Stimulator POC 12 - All Related Health Services - Initial Approval & Exceeding Frequency and Annual Dollar Limits POC 12 - Neurofeedback: Modality Used by Approved Health Professionals POC 12 - Requests for Extensions and Maintenance Therapy POC 13 - Exercise Equipment POC 13 - Home or Self Use Neurofeedback, or EEG Biofeedback Machines POC 13 - Motorized Yard Equipment POC 13 - Orthopaedic/Posturepedic Mattress POC 13 - Special Equipment - Requirement for a Minimum of Two Quotes Prescription Drugs – Non Formulary Products Referrals to Head Office for Exceptional Health Care Services or Benefits Requirement to Access Provincial Programs Responding to Inquiries regarding Client Verification Letters sent out by the Medavie Blue Cross National Investigative Unit (NIU) Selection of Providers and Payment of Benefits Treatment Benefits or Services Inquiries Escalation Process Use of “Plain Language” Treatment Authorization Centre (TAC) Decision Letter Templates VAC Contribution Toward the Cost of a Treatment BenefitOrganization: Veterans Affairs Canada
350 page(s)
April 2021
April 2021
Req # A-2020-00114
Veterans Affairs Canada is involved in promoting awareness and access to their benefits and services through social media. How does VAC conduct its social media feedback to ascertain the effectiveness of its media campaigns? Does this include the active monitoring of known veteran association webpages, Facebook pages and posts, Twitter hashtags and tweets, Instagram responses etc? Describe VAC's monitoring of social media to establish the effectiveness of its media awareness campaigns.Organization: Veterans Affairs Canada
2 page(s)
April 2021
April 2021
Req # A-2020-00115
Could you please provide the following statistics: 1. Approximately how many CAF widows (survivors) there were as of 12-31-2014. 2. Approximately how many new CAF widows were designated as survivors in 2014. 3. The average of CAF survivors in 2014. 4. Approximately how many survivors there were in each the following age categories: under 20; 20-29; 30-39; 40-49; 50-59; 60-69; 70-79; 80+ as of 12-31- 2014. 5. Approximately how many CAF dependents were entitled to survivor benefits from VAC as of 12-31-2014. 6. Approximately how many CAF widows (survivors) there are as of 03-31-2021 7. Approximately how many new CAF widows were designated as survivors in 2021. 8. The average age of CAF survivors in 2021. 9. Approximately how many survivors there are in each of the following age categories: under 20; 20-29; 30-39; 40-49; 50-59; 60-69; 70-79; 80+ as of 03-31-2021. 10. Approximately how many CAF dependents are entitled to survivor benefits from VAC as of 03-31-2021. Additionally, could clarify who is included in the category "War Survivors"? Is this group comprised of widows from the Second World War and Korean War? Are CAF widows/survivors those who were widowed post Korean War?Organization: Veterans Affairs Canada
5 page(s)
April 2021
April 2021
Req # A-2021-00002
Requesting all pertinent legislation and VAC policies dealing with B Line treatment benefits and how they are awarded to veterans. Responsive records should include policies dealing with: - veterans who are first awarded VIP benefits rooted in conditions attributable to SDA/SDO service, thus becoming eligible for B line coverage; and - veterans who are awarded conditions arising from non-SDA/SDO service and VIP is granted for those conditions, and the veteran later successfully claims a SDA/SDO-related disability that would (on its own) result in B line coverage. Specifically, seeking policy dealing with the process VAC follows, which leads to B line coverage.Organization: Veterans Affairs Canada
22 page(s)
April 2021
April 2021
Req # A-2020-00033
All e-mails and briefing materials from or to the Chief Audit Executive regarding contract policy, government contract regulations and sole sourcing contracts, including any communication pertaining to and subsection within section 6 of Government Contracts Regulations (SOR/87-402). Please include any of the above mentioned materials distributed/sent/received between January 1st, 2016 and January 1st, 2020. Please include final emails in chains, and exclude Cabinet Confidences.Organization: Veterans Affairs Canada
0 page(s)
August 2020
August 2020
Req # A-2020-00032
Requesting the completed and submitted bid documents for this RFP Vocational Rehabilitation and Vocational Assistance Services (51019-128004/A) Reference Number: PW-$MCT-011-4711 Issuing Organization: Public Works and Government Services Canada Owner Organization: Veterans Affairs Canada Solicitation Type: NPP - Notice of Proposed Procurement (Formal) Solicitation Number: 51019-128004/A Publication: 2013/10/03 11:00:00 PM EDT Closing Date: 2013/12/17 01:00:00 PM ESTOrganization: Veterans Affairs Canada
0 page(s)
August 2020
August 2020