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Search the summaries of completed Access to Information (ATI) requests to find information about ATI requests made to the Government of Canada after January 2020. If you find a summary of interest, you can request a copy of the records at no cost using the form below each summary. Requests made through this form are considered informal requests and are not subject to the same requirements as requests under the Access to Information Act (ATIA).
If you don’t find what you are looking for you can request additional government records under an institution’s control by contacting the institution’s Access to Information and Privacy Coordinator or by submitting a formal access to information request.
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Found 62 record(s)
Req # A-2021-00006
Requesting documentation listing the name, title and salary range of all employees of Veterans Affairs Canada (VAC) whose geographical location of work is Ottawa, ON as of April 1, 2021. Also, documentation listing all employees who are former members of the Canadian Armed Forces (CAF), by name and rank upon leaving the CAF whose geographical location of work is Ottawa, ON and include their current position at VAC. Finally, documentation listing all current members of the CAF who have been seconded to Veterans Affairs Canada as of April 1st 2021, by name, current rank, current position at VAC and current location.Organization: Veterans Affairs Canada
8 page(s)
June 2021
June 2021
Req # A-2021-00011
Requesting the average wait times for the following programs, with the Red Zone Requests, and then another calculation, removing these red zone requests. I believe that the Red Zone requests are skewing the data that Veterans Affairs are listing on their website, giving people the false pretense that their claims will be done much sooner than they actually are. Disability Benefits (First Application): - Other (Single Condition) - Other (Multiple Benefits) I'd like the average wait times calculated out in the weekly format that they published the information on the following webpage, since 2019 if possible. https://www.veterans.gc.ca/eng/resources/wait-times. From 2019-01-01 to 2021-05-19.Organization: Veterans Affairs Canada
0 page(s)
June 2021
June 2021
Req # A-2020-00111
Requesting the following documents: Clinical Care Managers for Veterans with Complex Health Needs Distinctions Between Treatment Benefits and Medical or Psychosocial Rehabilitation Services FAQs: Case Planning (2011) Guidelines for Case Conferencing Guidelines for Case Planning Indicators for Referral: Case Management Support Services Indicator (SSI) - Steps for Activating and Deactivating Acceptance of Diagnoses from nurse practitioners for disability entitlement purposes Adjudication Manual Disability Pensions/Awards Medical Assessment and Reassessment Qualified Health Professionals Accepted for Veterans Affairs Canada Disability Program Cues for Referral of Treatment Requests Between VAC Area Offices and the Medical Authorization Centre (MAC) Decision Making and Use of the Benefit Grids Emergency Call Devices (ECDs) Health Related Travel – Veteran Contact Regarding Post Payment Verification Process How to Process a Request for a Benefit or Service when Client Does Not Have POC –interim Increased Decision making Authority under the Veterans Health Care Regulations for Case Managers How to Process Requests for Treatment/Intervention at Outpatient or Inpatient Multi-Disciplinary Clinics (MDCs) Increased Authority to Approve Home Adaptations and Special Equipment under the Veterans Health Care Benefits Program Payment of Health Premiums or Fees POC 7 - Neuro-muscular Electrical Stimulator POC 12 - All Related Health Services - Initial Approval & Exceeding Frequency and Annual Dollar Limits POC 12 - Neurofeedback: Modality Used by Approved Health Professionals POC 12 - Requests for Extensions and Maintenance Therapy POC 13 - Exercise Equipment POC 13 - Home or Self Use Neurofeedback, or EEG Biofeedback Machines POC 13 - Motorized Yard Equipment POC 13 - Orthopaedic/Posturepedic Mattress POC 13 - Special Equipment - Requirement for a Minimum of Two Quotes Prescription Drugs – Non Formulary Products Referrals to Head Office for Exceptional Health Care Services or Benefits Requirement to Access Provincial Programs Responding to Inquiries regarding Client Verification Letters sent out by the Medavie Blue Cross National Investigative Unit (NIU) Selection of Providers and Payment of Benefits Treatment Benefits or Services Inquiries Escalation Process Use of “Plain Language” Treatment Authorization Centre (TAC) Decision Letter Templates VAC Contribution Toward the Cost of a Treatment BenefitOrganization: Veterans Affairs Canada
350 page(s)
April 2021
April 2021
Req # A-2020-00114
Veterans Affairs Canada is involved in promoting awareness and access to their benefits and services through social media. How does VAC conduct its social media feedback to ascertain the effectiveness of its media campaigns? Does this include the active monitoring of known veteran association webpages, Facebook pages and posts, Twitter hashtags and tweets, Instagram responses etc? Describe VAC's monitoring of social media to establish the effectiveness of its media awareness campaigns.Organization: Veterans Affairs Canada
2 page(s)
April 2021
April 2021
Req # A-2020-00115
Could you please provide the following statistics: 1. Approximately how many CAF widows (survivors) there were as of 12-31-2014. 2. Approximately how many new CAF widows were designated as survivors in 2014. 3. The average of CAF survivors in 2014. 4. Approximately how many survivors there were in each the following age categories: under 20; 20-29; 30-39; 40-49; 50-59; 60-69; 70-79; 80+ as of 12-31- 2014. 5. Approximately how many CAF dependents were entitled to survivor benefits from VAC as of 12-31-2014. 6. Approximately how many CAF widows (survivors) there are as of 03-31-2021 7. Approximately how many new CAF widows were designated as survivors in 2021. 8. The average age of CAF survivors in 2021. 9. Approximately how many survivors there are in each of the following age categories: under 20; 20-29; 30-39; 40-49; 50-59; 60-69; 70-79; 80+ as of 03-31-2021. 10. Approximately how many CAF dependents are entitled to survivor benefits from VAC as of 03-31-2021. Additionally, could clarify who is included in the category "War Survivors"? Is this group comprised of widows from the Second World War and Korean War? Are CAF widows/survivors those who were widowed post Korean War?Organization: Veterans Affairs Canada
5 page(s)
April 2021
April 2021
Req # A-2021-00002
Requesting all pertinent legislation and VAC policies dealing with B Line treatment benefits and how they are awarded to veterans. Responsive records should include policies dealing with: - veterans who are first awarded VIP benefits rooted in conditions attributable to SDA/SDO service, thus becoming eligible for B line coverage; and - veterans who are awarded conditions arising from non-SDA/SDO service and VIP is granted for those conditions, and the veteran later successfully claims a SDA/SDO-related disability that would (on its own) result in B line coverage. Specifically, seeking policy dealing with the process VAC follows, which leads to B line coverage.Organization: Veterans Affairs Canada
22 page(s)
April 2021
April 2021
Req # A-2020-00016
Please provide all ProServices contracts issued in the National Capital Region for the months, October 2019, November 2019, December 2019, January 2020, February 2020 & March 2020. Please provide copies of contracts and callups. Date range from 2019-10-01 to 2020-03-01Organization: Veterans Affairs Canada
117 page(s)
June 2020
June 2020
Req # A-2020-00015
Please provide all Temporary Help Services (THS) Supply Arrangement (SA) and Standing Offer (SO) callups issued in the National Capital Region for the months, October 2019, November 2019, December 2019, January 2020, February 2020 & March 2020. Please provide copies of contracts and callups. Our ideal method to receive these files would be as an email attachment to atip@excelhr.com. From 2019-10-01 to 2020-03-01.Organization: Veterans Affairs Canada
14 page(s)
June 2020
June 2020
Req # A-2020-00014
Critical injury benefit - List/Details of Successful Applicant Cases Since Program Inception In preparing for a final appeal CIB application, Request to have all details of the CIB cases that have been previously approved for this particular benefit. This request includes knowing the condition or injury amplified by details used by VAC to determine why they were fitting for this program's criteria. Essentially need the VAC decision letters (obviously redacted striking out all client personal identifying information) outlining why their application was successful so that the requester can challenge VAC's decision regarding CIB application which was unsuccessful. To determine the success ratio of applicants applying for this program so that the requester might further question or challenge how strictly VAC applies the advertised criteria for being approved, Would like VAC to include the number of REJECTED claims as well. Do not request the details of these unsuccessful claims, just the number of people who were turned away from VAC for this benefit.Organization: Veterans Affairs Canada
544 page(s)
June 2020
June 2020
Req # A-2020-00012
Please provide all Task & Solutions Professional Services (TSPS) and Task Based Informatics Professional Services (TBIPS) Supply Arrangement (SA) contracts and Standing Offer (SO) callups issued in the National Capital Region for the months of October 2019, November 2019, December 2019, January 2020, February 2020 & March 2020. Please provide copies of contracts and callups. Our ideal method to receive these files would be as an email attachment to atip@excelhr.com. From 2019-10-01 to 2020-03-01.Organization: Veterans Affairs Canada
4 page(s)
June 2020
June 2020