About this information
Search the summaries of completed Access to Information (ATI) requests to find information about ATI requests made to the Government of Canada after January 2020. If you find a summary of interest, you can request a copy of the records at no cost using the form below each summary. Requests made through this form are considered informal requests and are not subject to the same requirements as requests under the Access to Information Act (ATIA).
If you don’t find what you are looking for you can request additional government records under an institution’s control by contacting the institution’s Access to Information and Privacy Coordinator or by submitting a formal access to information request.
*All information provided will incorporate the necessary exemptions and exclusions as per the Access to Information Act and the Privacy Act.
Download datasets of the summaries of completed access to information requests.
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Found 55 record(s)
Req # EA 2023 000004
On July 13, 2023: “We are requesting the records related to FCAC’s investigation of Rogers Bank regarding violations of the Negative Option Billing Regulations: The Notice of Violations issued October 25, 2019 to Rogers Bank, including the Compliance Report issued on October 23, 2019. The written representations from Rogers Bank dated November 21, 2019. All internal FCAC memoranda and findings of fact regarding their review of these complaints.”Organization: Financial Consumer Agency of Canada
August 2023
Req # EA 2023 0029452
“a) of 3,992 consumer complaints from the fiscal year ending March 31, 2019, numbers that i) received form letter/email reply with no further follow-up; ii) numbers prompting any FCAC investigation; iii) numbers resulting in finding against a financial institution for breach. Apply breakdown: b) of 5,429 consumer complaints from fiscal year March 31, 2020; c) of 6,861 consumer complaints from the fiscal year March 31, 2021; d) of 4,745 consumer complaints from the fiscal year March 31, 2022 and e) of 6,296 consumer complaints from the fiscal year March 31, 2023.”Organization: Financial Consumer Agency of Canada
August 2023
Req # EA-2023 019790
a) number of consumer complaints received by FCAC for fiscal years ending March 31 in 2019, 2020, 2021, 2022 and 2023; b) number of complaints in a) that were dismissed without investigation; c) number of complaints in a) that were investigated; d) number of complaints in a) that resulted in any finding of fault against a federally regulated financial institution; e)all documentation including electronic correspondence and data regarding changes to treatment of consumer complaints, scope of consumer complaints deemed acceptable or terms applied to consumer complaints worthy of investigation.Organization: Financial Consumer Agency of Canada
July 2023
Req # EA 2023 024296
I am seeking all investigative reports, findings of violations, notices of decision and penalties given to on federally regulated financial entities who’s head offices are based in Edmonton, Alberta. Date range: January 1, 2022 - June 23, 2023. Record number: FCAC CIR 5000Organization: Financial Consumer Agency of Canada
July 2023
Req # EA 2023 004273
All correspondence, briefing notes and presentations that mention either or both of the International Sustainability Standards Board’s Exposure Drafts, which are International Financial Reporting Standards IFRS S1, “General Requirements for Disclosure of Sustainability-related Financial Information” and IFRS S2, “Climate-related Disclosures.” Limit to director-level and above. Limit time from March 1, 2022, to March 1, 2023. Exclude drafts.Organization: Financial Consumer Agency of Canada
March 2023
Req # EA-2022-006883
Please provide any and all meeting summaries, reports, briefing notes, memos, placemats and decks prepared about buy now, pay later (BNPL) services in Canada, including activities, products and services by Klarna, Affirm, Paybright, Apple and Afterpay, in the period February 2022 to November 2022Organization: Financial Consumer Agency of Canada
December 2022
Req # EA-2022-006884
Please provide any and all communications, text messages, emails and meeting minutes prepared about buy now, pay later (BNPL) services in Canada, including activities, products and services by Klarna, Affirm, Paybright, Apple and Afterpay, in the period February 2022 to November 2022Organization: Financial Consumer Agency of Canada
December 2022
Req # 2340-608
Plans showing contamination concentrations and local groundwater flow direction on the following site: Site name : JCP-section 9 (between Ontario and Maisonneuve East) Site number: 00027715 Internal identifier: JCP-section 9 (between Ontario and Maisonneuve East) RCM : City of Montreal Property located at : 45.52534, -73.55375Organization: Jacques Cartier and Champlain Bridges Incorporated
December 2022
Req # 2340-607
The preliminary version of the detailed preliminary project report regarding the redevelopment of the Bonaventure Expressway into a new urban boulevard.Organization: Jacques Cartier and Champlain Bridges Incorporated
September 2022
Req # 2340-604
“Amounts and number of employees who have received bonuses or other forms of performance incentives since the beginning of 2020. Provide the annual breakdown for calendar years 2020 and 2021."Organization: Jacques Cartier and Champlain Bridges Incorporated
June 2022