Completed Access to Information Requests

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About this information

Search the summaries of completed Access to Information (ATI) requests to find information about ATI requests made to the Government of Canada after January 2020. If you find a summary of interest, you can request a copy of the records at no cost using the form below each summary. Requests made through this form are considered informal requests and are not subject to the same requirements as requests under the Access to Information Act (ATIA). For additional information, please see the “About Access to Information Requests” webpage.

If you don’t find what you are looking for you can request additional government records under an institution’s control by contacting the institution’s Access to Information and Privacy Coordinator or by submitting a formal access to information request.

*All information provided will incorporate the necessary exemptions and exclusions as per the Access to Information Act and the Privacy Act.

Download datasets of the summaries of completed access to information requests.

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Found 397 record(s)

Req # A-2023-52684

The Quality Assurance Review of the Canada Border Services Agency's Professional Standards Investigations program from January 31, 2020, conducted by a third party consultant to ensure the Personal Security and Professional Standards Division investigation practices were conducted effectively and with quality. This includes the report’s recommendations.

Organization: Canada Border Services Agency

27 page(s)
January 2024

Req # A-2023-53302

Records regarding the Canada Border Services Agency (CBSA) Management disciplinary standard operating procedures, guidelines and protocols, and CBSA disciplinary matrix.

Organization: Canada Border Services Agency

35 page(s)
January 2024

Req # A-2023-56908

Records of all operational manuals, policy memos, briefing notes and training documents regarding the new policy on identity verification for personal information requests providing direction on the requirements set out in section 4.1.4 of the Directive on Personal Information Requests and Correction of Personal Information.

Organization: Canada Border Services Agency

8 page(s)
January 2024

Req # A-2023-52887

Records from January 1, 2020 to December 31, 2022, regarding the total cost of office furniture purchased by the Canada Border Services Agency. Including the annual totals, the breakdown of individual purchases, a description of the item or items purchased and the corresponding costs.

Organization: Canada Border Services Agency

2 page(s)
December 2023

Req # A-2020-18477

Records from June 1 to 14, 2018, from the Deputy Chief Financial Officer of the Finance and Corporate Management Branch and the Recourse Management Directorate including emails relating to the thread "BEI Ops to CTO transfer”; specifically emails from Kevin Sewcharran. Additionally, records from July 10 to 12, 2018 of emails relating to the thread "TFA for ATD: Programs to EIOD Ops, including emails from Kevin Sewcharran and James Coady.

Organization: Canada Border Services Agency

10 page(s)
December 2023

Req # A-2022-19630

Records from January 1, 2020 to September 2, 2022, of the Quality Assurance review the Professional Standards Investigation (PSI) program report or assessment conducted by a third-party consultant which was finalized in January 2020. This includes any immediate or subsequent recommendations made, discussed, or communicated by the consultant following the completion of the review including the observations and recommendations related to efficiency, quality, and best practices.

Organization: Canada Border Services Agency

27 page(s)
December 2023

Req # A-2023-52671

Records of the Quality Assurance Framework developed by the Personal Security and Professional Standards Division including checklists and sampling plans.

Organization: Canada Border Services Agency

10 page(s)
December 2023

Req # A-2023-53375

Records of the work description for the position of Vice-President Intelligence and Enforcement, Canada Border Services Agency.

Organization: Canada Border Services Agency

6 page(s)
December 2023

Req # A-2023-06726

Records pertaining to Project Crediton from June 1 to August 31, 2020, including: Memorandums of Understanding, pre-arrival risk assessments, templates of pre-arrival risk assessments, occurrence or security reports or report templates, threat assessment reports or report template, policy directives, training and operational manuals, tactical intelligence priorities, organizational charts and diagrams, co-ordination and reporting mechanisms with other agencies such as the Royal Canadian Mounted policy or Assessment Centres, pre-operation and pre-arrest reviews or report templates used for reviews.

Organization: Canada Border Services Agency

4 page(s)
November 2023

Req # A-2018-16461

The Canada Border Services Agency Enforcement Manual

Organization: Canada Border Services Agency

1457 page(s)
November 2023
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