Completed Access to Information Requests

About this information

Search the summaries of completed Access to Information (ATI) requests to find information about ATI requests made to the Government of Canada after January 2020. If you find a summary of interest, you can request a copy of the records at no cost using the form below each summary. Requests made through this form are considered informal requests and are not subject to the same requirements as requests under the Access to Information Act (ATIA).

If you don’t find what you are looking for you can request additional government records under an institution’s control by contacting the institution’s Access to Information and Privacy Coordinator or by submitting a formal access to information request.

*All information provided will incorporate the necessary exemptions and exclusions as per the Access to Information Act and the Privacy Act.

Download datasets of the summaries of completed access to information requests.

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Found 20 record(s)

Req # A-2024-012

Presentation slides about the CIB's Water and Wastewater Initiative providing background information about the program.

Organization: Canada Infrastructure Bank

49 page(s)
January 2024

Req # EA_2023_0050040

Full text of the final report, "Public Opinion Research Study: High Cost Credit Users" by Leger Marketing Inc., contract number CW2241314 dated July 17, 2023.

Organization: Financial Consumer Agency of Canada

184 page(s)
January 2024

Req # EA_2023_0043004

Please provide records showing the total cost of office furniture purchased by your department /agency during calendar years of 2020, 2021, and 2022. Provide annual totals for those years as well, Also provide the breakdown of individual purchases, as well as a description of the item or items purchased and the corresponding cost

Organization: Financial Consumer Agency of Canada

3 page(s)
December 2023

Req # A-2024-010

Please provide records showing the total cost of office furniture purchased by your department/agency during the calendar years of 2020, 2021 and 2022. Provide annual totals for those years as well. Also provide the breakdown of individual purchases, as well as a description of the item or items purchased and the corresponding costs.

Organization: Canada Infrastructure Bank

2 page(s)
November 2023

Req # A-2024-011

Please provide records showing the total amount spent by your department/agency on office equipment (desks, filing cabinets, computers, etc.) to facilitate employees working from home. Limit search to the calendar years of 2020, 2021 and 2022. Provide annual totals for those years. Also provide the breakdown of individual purchases, as well as the description of the items purchased and the corresponding costs.

Organization: Canada Infrastructure Bank

1 page(s)
November 2023

Req # A-2024-008

Please provide details of any internal or external complaints received in regards to incorrect calculation or under reporting of risks and the corresponding actions taken by CIB to fix those. This should include all internal or external models/techniques used for risk calculation. Also provide the details of the sources of models and the process of development of those models. Also provide details of any references used for development of any risk terms, whether such risk terms exist in the world and are being used by any other organization or CIB coined its own risk terms to quantify risk. Also provide details regarding verification of any such models example how these models are verified and what is the process to check these models.

Organization: Canada Infrastructure Bank

4 page(s)
October 2023

Req # EA2023_0035262

Provide total number of Canadian depositors (separated into Personal and Commercial) that has been de-banked in the last 5 years, broken down annually by banking institution. De-banked describe has bank account closed for a reason other than substantiated terrorism or money laundering. Provide bank’s reason coded if available.

Organization: Financial Consumer Agency of Canada

1 page(s)
October 2023

Req # A-2024-002

I noticed that pictures and names of risk leaders have been removed from CIB website. Are there any changes in risk team at CIB within last two year since joining of new head of board? What are the changes, any new persons joined or left CIB? Why those changes happened, what were the reasons? Were there any voluntary resignations or some persons asked by company to leave? What were the processes followed when new persons were hired and old persons left or removed? Were the new positions publicly advertised? How many persons applied to positions filled? How many persons were interviewed? Please provide all details related to hiring and end of job, for each role, no need to mention any names, provide each job title and all details of the reasons and complete processes followed

Organization: Canada Infrastructure Bank

36 page(s)
July 2023

Req # EA-2023 019790

a) number of consumer complaints received by FCAC for fiscal years ending March 31 in 2019, 2020, 2021, 2022 and 2023; b) number of complaints in a) that were dismissed without investigation; c) number of complaints in a) that were investigated; d) number of complaints in a) that resulted in any finding of fault against a federally regulated financial institution; e)all documentation including electronic correspondence and data regarding changes to treatment of consumer complaints, scope of consumer complaints deemed acceptable or terms applied to consumer complaints worthy of investigation.

Organization: Financial Consumer Agency of Canada

1 page(s)
July 2023

Req # A-2023-004

E-mails sent and received by Ehren Cory (CEO of the Canada Infrastructure Bank) and Chandra Ramadurai (CEO of Efficiency Capital) with regards to the Efficiency Capital – Commercial Building Retrofits project to provide and understanding of the steps that have already been taken and the next steps in this retrofit project.

Organization: Canada Infrastructure Bank

4 page(s)
February 2023
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