About this information
Search the summaries of completed Access to Information (ATI) requests to find information about ATI requests made to the Government of Canada after January 2020. If you find a summary of interest, you can request a copy of the records at no cost using the form below each summary. Requests made through this form are considered informal requests and are not subject to the same requirements as requests under the Access to Information Act (ATIA).
If you don’t find what you are looking for you can request additional government records under an institution’s control by contacting the institution’s Access to Information and Privacy Coordinator or by submitting a formal access to information request.
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Download datasets of the summaries of completed access to information requests.
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Found 212 record(s)
Req # EA 2023 000004
On July 13, 2023: “We are requesting the records related to FCAC’s investigation of Rogers Bank regarding violations of the Negative Option Billing Regulations: The Notice of Violations issued October 25, 2019 to Rogers Bank, including the Compliance Report issued on October 23, 2019. The written representations from Rogers Bank dated November 21, 2019. All internal FCAC memoranda and findings of fact regarding their review of these complaints.”Organization: Financial Consumer Agency of Canada
August 2023
Req # EA 2023 0029452
“a) of 3,992 consumer complaints from the fiscal year ending March 31, 2019, numbers that i) received form letter/email reply with no further follow-up; ii) numbers prompting any FCAC investigation; iii) numbers resulting in finding against a financial institution for breach. Apply breakdown: b) of 5,429 consumer complaints from fiscal year March 31, 2020; c) of 6,861 consumer complaints from the fiscal year March 31, 2021; d) of 4,745 consumer complaints from the fiscal year March 31, 2022 and e) of 6,296 consumer complaints from the fiscal year March 31, 2023.”Organization: Financial Consumer Agency of Canada
August 2023
Nothing to report this month
Organization: Office of the Veterans Ombudsman
Nothing to report this month
Organization: Prince Rupert Port Authority
Req # A-2023-02
Every final Harassment and Violence investigation report completed during the months of April and May 2023.Organization: Canadian Museum of History
July 2023
Req # EA-2023 019790
a) number of consumer complaints received by FCAC for fiscal years ending March 31 in 2019, 2020, 2021, 2022 and 2023; b) number of complaints in a) that were dismissed without investigation; c) number of complaints in a) that were investigated; d) number of complaints in a) that resulted in any finding of fault against a federally regulated financial institution; e)all documentation including electronic correspondence and data regarding changes to treatment of consumer complaints, scope of consumer complaints deemed acceptable or terms applied to consumer complaints worthy of investigation.Organization: Financial Consumer Agency of Canada
July 2023
Req # EA 2023 024296
I am seeking all investigative reports, findings of violations, notices of decision and penalties given to on federally regulated financial entities who’s head offices are based in Edmonton, Alberta. Date range: January 1, 2022 - June 23, 2023. Record number: FCAC CIR 5000Organization: Financial Consumer Agency of Canada
July 2023
Nothing to report this month
Organization: Office of the Veterans Ombudsman
Nothing to report this month
Organization: Prince Rupert Port Authority
Req # A-2018-06
With respect to the Canadian History Hall, I request access to: The names of the members of the General Committee; the Women's Committee; and the period committee for 1945 to the present day, and the time frame in which such members served; Any and all reports from the Women's committee, and from the period committee for 1945 to the present day, to "the museum team" and/or to the General Committee, particularly but not limited to any reports from 2013-2016 responding to "preliminary research" or to "draft exhibition text"; and, The documentation that constitutes the final proposal from the curatorial team for Story 4 (Diversity and Human Rights: 1914 to the Present Day) of Gallery 3 (Modern Canada: 1914 to the Present Day) which sets out what is to be included in that Story, how is it to be exhibited and the exhibition text, and on which the official approval or sign-off to proceed with creating of Story 4 of Gallery 3.Organization: Canadian Museum of History
June 2023