Completed Access to Information Requests

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About this information

Search the summaries of completed Access to Information (ATI) requests to find information about ATI requests made to the Government of Canada after January 2020. If you find a summary of interest, you can request a copy of the records at no cost using the form below each summary. Requests made through this form are considered informal requests and are not subject to the same requirements as requests under the Access to Information Act (ATIA). For additional information, please see the “About Access to Information Requests” webpage.

If you don’t find what you are looking for you can request additional government records under an institution’s control by contacting the institution’s Access to Information and Privacy Coordinator or by submitting a formal access to information request.

*All information provided will incorporate the necessary exemptions and exclusions as per the Access to Information Act and the Privacy Act.

Download datasets of the summaries of completed access to information requests.

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Found 71 record(s)

Req # A-2022-009625

Provide the following briefing documents prepared in January 2022: RDIMS #393979, e-Transfer and Digital Banking Fraud Proposal. Provide disclosure on an interim basis of each briefing note as it is finalized.

Organization: Financial Consumer Agency of Canada

10 page(s)
April 2022

Req # A-2022-004216

Provide the following BN prepared in December 2021, Auto Finance: Market trends and consumer issues. Presented to Financial Institutions Supervisory Committee Dec 15, 2021.

Organization: Financial Consumer Agency of Canada

6 page(s)
March 2022

Req # A-2022-005054

Copy of any internal and external correspondence on the matter of "Student Price Card" or "SPC" from the following individuals: Supriya Syal, Michael Olson, Ruth Stephen, Jeremie Ryan, Maria Vranas or Veronique Milot from 1 January 2021 to 21 February 2022.

Organization: Financial Consumer Agency of Canada

107 page(s)
March 2022

Req # A-2022-005056

Please provide any and all meeting summaries, reports, briefing notes, memos, placemats and decks prepared about buy now, pay later (BNPL) services in Canada, including activities, products and services by Klarna, Affirm, Paybright, Apple and Afterpay, in the period October 2021 to February 2022.

Organization: Financial Consumer Agency of Canada

30 page(s)
March 2022

Req # A-2022-005057

Please provide any and all communications, text messages, emails and meeting minutes prepared about buy now, pay later (BNPL) services in Canada, including activities, products and services by Klarna, Affirm, Paybright, Apple and Afterpay, in the period October 2021 to February 2022.

Organization: Financial Consumer Agency of Canada

30 page(s)
March 2022

Nothing to report this month

Organization: Financial Consumer Agency of Canada

February 2022

Req # A-2022-001471

Provide copies of any documents, including e-mails, regarding reports that RBC denied a mortgage based on political opinions, as reported here: https://www.theepochtimes.com/rebel-news-says-mortgage-denied-based-on-its-opinions_4184557.html

Organization: Financial Consumer Agency of Canada

4 page(s)
January 2022

Nothing to report this month

Organization: Financial Consumer Agency of Canada

December 2021

Req # A-2021-019039

Provide 18 briefing documents prepared between August 2020 and June 2021: 378454 Summary Note - Branch Closures for Caisse populaire acadienne Itée (UNI); 371613 Briefing information Commissioner's meeting - CIBC; 371250 Briefing information Commissioner's meeting - NBC; 371240 Briefing information Commissioner's meeting - BNS; 367911 Briefing information Commissioner's meeting - BMO; 371880 Briefing Note to the Commissioner meeting with RBC Board; 362208 Toronto Dominion Bank and Subsidiaries’; 360341 Public Opinion Research 20-21: Consumers' Awareness of their Financial Rights and Responsibilities; 353715 Financial Updates to the Financial Consumer Agency of Canada Act; 354513 Market Conduct Review under the Code of Conduct for the Credit and Debit and Card Industry; 347739 Market Conduct Review under the Code of Conduct for the Credit and Debit and Card Industry in Canada; 350957 Summary of COVID-19 survey results; 347447 Briefing on INFE; 346050 Briefing on Digital Ids; 288567 FCAC's Contribution to Survey on Financial Governance and Culture; 319689 Section of Paper on Financial Product Governance and Culture; 347009 International Network on Financial Education (INFE) Chair; 343248 Discussion grid for strategy renewal options. Provide disclosure on an interim basis of each briefing note as it is finalized.

Organization: Financial Consumer Agency of Canada

146 page(s)
November 2021

Req # A-2021-019046

Please provide any and all meeting summaries, reports, briefing notes, memos, placemats, and decks prepared about buy now, pay later (BNPL) services in Canada, including activities, products, and services by Klarna, Affirm, PayBright, Apple and Afterpay, in the period September 2020 to September 2021.

Organization: Financial Consumer Agency of Canada

62 page(s)
November 2021
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