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Public Accounts of Canada are to be posted on the web within 24 hours of tabling in the House of Commons. This dataset presents the date the Public Accounts is tabled, the date it is available on the web and the web address of the document. Annual links to the HTML releases of the Public Accounts...

This availability indicator measures the % of time the cellular network / infrastructure is available, as provided by the contracted supplier(s). The indicator does not automatically monitor and measure the availability of individual user devices. Reporting the availability of cellular...

Measures operation efficiency by comparing annual procurement costs as a proportion of the three-year annual average of the total value of contracts entered into by the organization. Calculation / formula: [(Annual Cost of Procurement Services)/(3-Year Annual Avg. of the Total Value of Contracts...

This dataset provides information on a monthly basis for the following Critical Incident Indicators: # of critical incidents impacting legacy email systems, % of time critical incidents in legacy data centre facilities are restored within established service level standards, # of critical...

Software provisioning provides an end-to-end request fulfillment process for Workplace Technology Devices (WTD) software. This metric is the percentage of time that SSC completes a software request within established service levels. Calculation / formula: Number of software requests completed...

This indicator measures the overall user satisfaction with language tools and linguistic services provided by the Bureau, which demonstrates that the program meets its objectives. This indicator is measured through a semi-annual client satisfaction survey, administered to all requesters of the...

The information contained in this dataset is used to assess the quality of two of the linguistic services provided by the Translation Bureau: Translation services Interpretation services Note: The information from this dataset is combined with that of a complementary dataset entitled...

This indicator measures the extent to which the Translation Bureau’s terminology data, found within TERMIUM Plus®(https://www.btb.termiumplus.gc.ca/), is within the established quality standards, with an overall goal of increasing the quality of the data and of minimizing the number of errors....

Data centre facilities availability is a key indicator for without the proper facilities, power, cooling and the computing equipment will not be able to operate. Data Centre Facilities represent the physical Enterprise Data Centre Facilities. Calculation / formula: Measured uptime ((Number of...

This indicator reports on the SSC Enterprise IT security services that are part of the SSC service catalogue. This indicator is an aggregation of myKEY, Secure Remote Access and External Credential Management. These services best represent CITS’ ability to secure IT infrastructure. Calculation /...