Veterans Affairs Canada

62 datasets found
  • Open Information

    Veterans Affairs Canada Evaluation of Commemorative Benefits and Services - March 2017

    The Evaluation of Commemorative Benefits and Services was conducted in accordance with Veterans Affairs Canada’s (VAC) approved Multi-Year Risk-Based Evaluation Plan 2012-17 and with the directive and standards specified in Treasury Board of Canada’s 2009 Policy on Evaluation. The evaluation...
    Organization:
    Veterans Affairs Canada
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  • Open Information

    Veterans Affairs Canada New Veterans Charter (NVC) Evaluation - Phase II - August 2010

    The New Veterans Charter (NVC) represents the most sweeping change to Veterans’ benefits and services in the past 60 years. The NVC shifts the focus from one of disability to one of wellness and responds to Canada’s commitment to injured Canadian Forces members and Veterans. The suite of services...
    Organization:
    Veterans Affairs Canada
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  • Open Information

    Veterans Affairs Canada Audit of Healthcare Professional Service Contracts - December 2013

    Healthcare professional service contractors are individuals with “significant training, qualifications and expertise in a professional field.” With the support of Public Works and Government Services Canada, these contractors are used to obtain expert knowledge and to complement the existing...
    Organization:
    Veterans Affairs Canada
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  • Open Information

    Veterans Affairs Canada Annual Reports on the Administration of the Privacy Act

    The Privacy Act provides members of the public with the legislated right to access and request the correction of their personal information under the control of federal government institutions. The Act also imposes strict obligations related to the collection, accuracy, use, disclosure, retention...
    Organization:
    Veterans Affairs Canada
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  • Open Information

    Veterans Affairs Canada Evaluation of the Community War Memorial Program - February 2015

    The evaluation of the Community War Memorial Program (CWMP) was conducted to address the requirement for full evaluation coverage, as per the Financial Administration Act and Treasury Board's 2009 Directive on the Evaluation Function. An evaluation of the CWMP was also required prior to its...
    Organization:
    Veterans Affairs Canada
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  • Open Information

    Veterans Affairs Canada Responsibility Centre Phase II Audit - April 2011

    Veterans Affairs Canada has 60 points of service or responsibility centres, including regional and district offices that provide a wide range of services and programs. District offices provide direct service for programs, with regional offices providing functional direction and oversight. The...
    Organization:
    Veterans Affairs Canada
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  • Open Information

    Veterans Affairs Canada Audit of Service Standards - July 2012

    Treasury Board, which sets the guidelines for all government departments in Canada, defines a service standard as "a public commitment to a measurable level of performance [that] clients can expect under normal circumstances." These standards help Canadians by formalizing the kind of service that...
    Organization:
    Veterans Affairs Canada
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  • Open Information

    Veterans Affairs Canada Audit of Quebec District Office - October 2010

    As part of the ongoing monitoring and evaluation of service delivery, a cyclical audit was conducted to review the activities of the Quebec District Office (DO), the management control framework and the information used for decision making purposes. The Quebec DO was selected based on criteria...
    Organization:
    Veterans Affairs Canada
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  • Open Information

    Veterans Affairs Canada Internal Audit of Residential Care, Queen Elizabeth II Health Sciences Centre, Camp Hill Veterans Memorial Building, Halifa...

    In the approved 2008-2011 Audit and Evaluation Plan, Veterans Affairs Canada (VAC) identified the Residential Care Program at Camp Hill Veterans Memorial Building (CHVMB) for audit. The Chief Audit Executive of VAC engaged Audit Services Canada (ASC) to plan and conduct the audit. CHVMB is a part...
    Organization:
    Veterans Affairs Canada
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  • Open Information

    Veterans Affairs Canada Evaluation of Salute! - October 2011

    In accordance with the Veterans Affairs Canada Evaluation Plan (2011 -2016) approved by the Departmental Evaluation Committee, the Audit and Evaluation Division was tasked with conducting an evaluation of Salute! VAC's Client Newsletter. Salute! is a quarterly, bilingual newspaper produced by...
    Organization:
    Veterans Affairs Canada
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  • Open Information

    Veterans Affairs Canada Audit of Hearing Loss Decisions - December 2014

    The Veterans Affairs Canada (VAC) Disability Benefits Program provides eligible Veterans and other qualified individuals with benefits under the Pension Act and the Canadian Forces Members and Veterans Re-establishment and Compensation Act. Hearing Loss is the most claimed service-related medical...
    Organization:
    Veterans Affairs Canada
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  • Open Information

    Veterans Affairs Canada Delegate Decision-Making Audit - December 2013

    In 2011, Veterans Affairs Canada initiated a five-year Transformation Agenda to respond to the changing needs and expectations of the Veteran population. The goal was to fundamentally change how the Department delivers programs and services. The targeted efforts of the Department included...
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    Veterans Affairs Canada
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  • Open Information

    Veterans Affairs Canada Evaluation of the Financial Benefits Program - September 2016

    The evaluation of the Financial Benefits Program was conducted in accordance with the Veterans Affairs Canada Multi-Year Risk-Based Evaluation Plan 2014-19. The program was last evaluated as part of an overall New Veterans Charter Evaluation in 2010-11. The Financial Benefits Program was...
    Organization:
    Veterans Affairs Canada
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  • Open Information

    Veterans Affairs Canada Review of the Adequacy of Corporate Risk Management - April 2011

    Veterans Affairs Canada (VAC) is in the process of implementing risk management with the goal of it becoming a natural part of Departmental culture. Ensuring effective learning from experience by undertaking regular reviews of the risk management process is significant to the advancement of the...
    Organization:
    Veterans Affairs Canada
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  • Open Information

    Veterans Affairs Canada New Veterans Charter (NVC) Evaluation – Phase III - February 2011

    On April 1, 2006, the Canadian Forces Members and Veterans Re-establishment and Compensation Act (the New Veterans Charter) came into force. The New Veterans Charter (NVC) was designed to give Canadian Forces (CF) Veterans and their families access to services and programs that would meet their...
    Organization:
    Veterans Affairs Canada
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  • Open Information

    Veterans Affairs Canada Evaluation of the Career Transition Program - September 2016

    The Career Transition Services (CTS) Program evaluation was conducted in accordance with Veterans Affairs Canada’s (VAC) approved Multi-Year Risk-Based Evaluation Plan 2012-17. The Terms and Conditions of CTS were valid until March 31, 2016. The Career Transition Services Program was established...
    Organization:
    Veterans Affairs Canada
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  • Open Information

    Veterans Affairs Canada Departmental Results Report

    Our Departmental Results Report is tabled in Parliament in the fall of each year. This report provides Parliamentarians and Canadians with information on the Portfolio's performance over the last fiscal year, based on commitments made in our previous Departmental Reports. Also included are...
    Organization:
    Veterans Affairs Canada
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