Public Services and Procurement Canada

This is the Departmental Performance Report for Public Services and Procurement Canada, which contains information on the results achieved against planned performance at the program and sub-program levels.

The Office of the Procurement Ombud (OPO) reviews procurement practices of federal organizations and provides recommendations for improvement, then conducts follow-up reviews within 2 years to ensure the recommendations have been followed. The information in this dataset records the number of...

The Office of the Procurement Ombud (OPO) receives complaints related to procurement activity with the Government of Canada. The information in this dataset records the number of complaints that were reviewed within the mandated 120 working days. Sections 8 and 17 of the Procurement Ombud...

Accountability for pay is shared across the HR-to-Pay landscape, involving client departments’ HR and Finance functions as well as PSPC’s Pay functions. By consequence, accountability for addressing pay issues is shared across organizations (departments and agencies, TBS, PSPC). This metric...

The Office of the Procurement Ombud (OPO) holds a number of activities that are held to raise awareness and share information with Canadian suppliers, federal officials and other stakeholders. These activities are captured in OPO’s annual outreach plan and reported out on through OPO’s Annual...

Public Accounts of Canada are to be posted on the web within 24 hours of tabling in the House of Commons. This dataset presents the date the Public Accounts is tabled, the date it is available on the web and the web address of the document.

This dataset provides the numerical rating assigned to crown-owned and lease-purchase buildings when assessed against the current Treasury Board Standard on Barrier-Free Access to Real Property. This value (0-100) is an assessment of how well these buildings conform to the recommended standards...

This indicator is to ensure that 95% (average) of active Federal Accommodation and Infrastructure Program, Parliament Hill and Surroundings, and other government department projects > $1M are on time, on budget, and on scope (based on latest approved authorities). Projects >$1M in the...

The survey, conducted by PSPC, seeks feedback from suppliers to identify specific barriers that are preventing current and prospective suppliers from participating in federal procurement.

This dataset contains client survey results of the procurement services offered by the Acquisitions Program. The surveys are of the effectiveness and quality of the services provided to client departments and agencies. This measures the expected result of effectiveness of the services and a key...

The indicator confirms that our clients receive pension payments to which they are entitled to in a timely manner. It is important for us to track and monitor results to ensure that we continue to deliver high quality services to our clients.

This indicator measures the efficiency of the system we have in place to ensure the Government does business with ethical suppliers. The verification in the database allows the Government of Canada to make sure a supplier is not ineligible before awarding a contract and doing so quickly allows...

The number of simple reliability clearance requests processed within the established timeframe of 7 days. This allows the Government of Canada to know that when doing business with suppliers, employees of suppliers have the necessary security clearances to handle sensitive and protected information.

This indicator measures the percentage of office space which is being modernized in line with the current fit-up standards. The target of 4% of the inventory being transformed per year is based on the amount of fit-up dollars we are funded for ($) year over year compared to the fit-up rate...

The condition of Crown-owned buildings as measured by the Facility Condition Index (FCI), which is an industry standard method to benchmark the relative condition of a facility or group of facilities.

This dataset considers the appropriateness of operation and maintenance costs for the management of crown-owned buildings against established departmental service standard benchmarks.

This indicator measures the overall user satisfaction with language tools and linguistic services provided by the Bureau, which demonstrates that the program meets its objectives. This indicator is measured through a semi-annual client satisfaction survey, administered to all requesters of the...

The number of pay transactions processed that are accurate and on time. On time refers to the production of bi-weekly payroll for core federal public service, and for uniformed RCMP members based on each schedule. Accurate refers to the accuracy of the gross-to-net pay calculation within each of...

This indicator measures in what proportion translation and interpretation services respect quality standards, which demonstrates that the program’s services are delivered without errors and that measures are taken by the program to ensure the quality of their services. This indicator is measured...

This indicator measures the extent to which the Translation Bureau’s terminology data, found within TERMIUM Plus®(https://www.btb.termiumplus.gc.ca/), is within the established quality standards, with an overall goal of increasing the quality of the data and of minimizing the number of errors....