Government and Municipalities of Québec

The City of Montreal assesses the level of satisfaction of citizens with municipal services. A first wave of satisfaction surveys took place in the fall of 2014. The City of Montreal's satisfaction study includes four surveys. This set aims to compare the quality of services and certain...

The City of Montreal wanted to conduct a study in order to better understand the perception of Montreal citizens with regard to the various municipal services. This approach is part of the City of Montreal's desire to establish a periodic measurement of satisfaction in order to include the...

The City of Montreal assesses the level of satisfaction of citizens with municipal services. A first wave of satisfaction surveys took place in the fall of 2014. The City of Montreal's satisfaction study includes four surveys. This set aims to find out how satisfied businesses are with the...

#Objectifs: * Assess project knowledge; * Assess the degree of agreement with the project;

#Objectifs: * Assess satisfaction with services and the citizen experience; * Identify sources of satisfaction, dissatisfaction and priority improvements; * Measure adherence to certain service delivery change projects.

Survey to assess the familiarity and agreement of Quebec City citizens with the Tramway project.

In order to remain in line with the needs and expectations of its citizens, the City wishes to measure their level of satisfaction with its services and to ask their opinion on the changes that could be made to them. She therefore undertook a series of web surveys conducted by Léger Marketing....

The following documents are available here: - Presentation of the 2015 budget of the Rosemont—La Petite-Patrie borough in pdf format. - Operating budget and triennial capital program tables as adopted by the borough council on November 3, 2014.

The City of Montreal, through the Customer Experience Office, assesses, every two years, the level of satisfaction of citizens with municipal services. A first wave of satisfaction surveys took place in the fall of 2014. The City of Montreal's satisfaction study includes four surveys. This set...

As part of the Smart Cities Challenge, the City of Montreal asked the community to define the directions of its application. In order to imagine the Montreal of tomorrow, a survey was launched in order to hear from citizens on the major Montreal issues that have the most impact on their quality...

As part of a periodic measurement of satisfaction initiated in 2012 and aimed at including the point of view of Montreal residents in the decision-making process, the City of Montreal mandated SOM to conduct the 2013 satisfaction survey. This wave specifically aims to assess the following...

#Objectifs * Assess satisfaction with services and the citizen experience * Identify sources of satisfaction, dissatisfaction and priority improvements * Measure adherence to certain service delivery change projects.

#Objectifs: * Assess satisfaction with services and the citizen experience; * Identify sources of satisfaction, dissatisfaction and priority improvements; * Measure adherence to certain service delivery change projects.

#Objectifs: * Assess satisfaction with services and the citizen experience; * Identify sources of satisfaction, dissatisfaction and priority improvements; * Measure adherence to certain service delivery change projects.

Objectives: - Evaluate satisfaction with services and the citizen experience; - Identify sources of satisfaction, dissatisfaction and priority improvements; - Measure adherence to certain service delivery change projects.

Results, data and calculations of the City of Montreal's performance indicators, as part of the calibration procedures of the Ministry of Municipal Affairs and Housing (MAMH) and the Canadian Municipal Benchmarking Network (REMC). *It should be noted that the City of Montreal has not participated...

Annual remuneration paid to elected municipal officials in the city of Saguenay

The City of Montreal assesses the level of satisfaction of citizens with municipal services. A first wave of satisfaction surveys took place in the fall of 2014.The City of Montreal satisfaction study includes three satisfaction surveys conducted among the Montreal population, as well as a...

Data set containing the budgets submitted each year for the City of Montreal, including some information concerning the Montreal agglomeration. The data presented in this data set are forecast budgets; for example, the 2013 budget is tabled at the end of 2012 and shows the planned budget for 2013.

#Objectifs: * Assess satisfaction with services and the citizen experience; * Identify sources of satisfaction, dissatisfaction and priority improvements; * Measure adherence to certain service delivery change projects.