Shared Services Canada

Quarterly financial reports (QFR) for departments and agencies consist of financial tables comparing planned and actual expenditures for both the quarter and year-to-date as well as comparative information for the preceding fiscal year. Each report includes spending authorities granted through...

About the Client Satisfaction Feedback Initiative Measuring customer satisfaction is essential to improving service delivery — a top Shared Services Canada (SSC) priority. Our Customer Satisfaction Feedback Initiative gauges satisfaction on SSC service delivery. It: helps identify areas that are...