About this information
Search the summaries of completed Access to Information (ATI) requests to find information about ATI requests made to the Government of Canada after January 2020. If you find a summary of interest, you can request a copy of the records at no cost using the form below each summary. Requests made through this form are considered informal requests and are not subject to the same requirements as requests under the Access to Information Act (ATIA).
If you don’t find what you are looking for you can request additional government records under an institution’s control by contacting the institution’s Access to Information and Privacy Coordinator or by submitting a formal access to information request.
*All information provided will incorporate the necessary exemptions and exclusions as per the Access to Information Act and the Privacy Act.
Download datasets of the summaries of completed access to information requests.
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Found 93 record(s)
Req # A-2020-00111
Requesting the following documents: Clinical Care Managers for Veterans with Complex Health Needs Distinctions Between Treatment Benefits and Medical or Psychosocial Rehabilitation Services FAQs: Case Planning (2011) Guidelines for Case Conferencing Guidelines for Case Planning Indicators for Referral: Case Management Support Services Indicator (SSI) - Steps for Activating and Deactivating Acceptance of Diagnoses from nurse practitioners for disability entitlement purposes Adjudication Manual Disability Pensions/Awards Medical Assessment and Reassessment Qualified Health Professionals Accepted for Veterans Affairs Canada Disability Program Cues for Referral of Treatment Requests Between VAC Area Offices and the Medical Authorization Centre (MAC) Decision Making and Use of the Benefit Grids Emergency Call Devices (ECDs) Health Related Travel – Veteran Contact Regarding Post Payment Verification Process How to Process a Request for a Benefit or Service when Client Does Not Have POC –interim Increased Decision making Authority under the Veterans Health Care Regulations for Case Managers How to Process Requests for Treatment/Intervention at Outpatient or Inpatient Multi-Disciplinary Clinics (MDCs) Increased Authority to Approve Home Adaptations and Special Equipment under the Veterans Health Care Benefits Program Payment of Health Premiums or Fees POC 7 - Neuro-muscular Electrical Stimulator POC 12 - All Related Health Services - Initial Approval & Exceeding Frequency and Annual Dollar Limits POC 12 - Neurofeedback: Modality Used by Approved Health Professionals POC 12 - Requests for Extensions and Maintenance Therapy POC 13 - Exercise Equipment POC 13 - Home or Self Use Neurofeedback, or EEG Biofeedback Machines POC 13 - Motorized Yard Equipment POC 13 - Orthopaedic/Posturepedic Mattress POC 13 - Special Equipment - Requirement for a Minimum of Two Quotes Prescription Drugs – Non Formulary Products Referrals to Head Office for Exceptional Health Care Services or Benefits Requirement to Access Provincial Programs Responding to Inquiries regarding Client Verification Letters sent out by the Medavie Blue Cross National Investigative Unit (NIU) Selection of Providers and Payment of Benefits Treatment Benefits or Services Inquiries Escalation Process Use of “Plain Language” Treatment Authorization Centre (TAC) Decision Letter Templates VAC Contribution Toward the Cost of a Treatment BenefitOrganization: Veterans Affairs Canada
350 page(s)
April 2021
April 2021
Req # A-2020-00114
Veterans Affairs Canada is involved in promoting awareness and access to their benefits and services through social media. How does VAC conduct its social media feedback to ascertain the effectiveness of its media campaigns? Does this include the active monitoring of known veteran association webpages, Facebook pages and posts, Twitter hashtags and tweets, Instagram responses etc? Describe VAC's monitoring of social media to establish the effectiveness of its media awareness campaigns.Organization: Veterans Affairs Canada
2 page(s)
April 2021
April 2021
Req # A-2020-00115
Could you please provide the following statistics: 1. Approximately how many CAF widows (survivors) there were as of 12-31-2014. 2. Approximately how many new CAF widows were designated as survivors in 2014. 3. The average of CAF survivors in 2014. 4. Approximately how many survivors there were in each the following age categories: under 20; 20-29; 30-39; 40-49; 50-59; 60-69; 70-79; 80+ as of 12-31- 2014. 5. Approximately how many CAF dependents were entitled to survivor benefits from VAC as of 12-31-2014. 6. Approximately how many CAF widows (survivors) there are as of 03-31-2021 7. Approximately how many new CAF widows were designated as survivors in 2021. 8. The average age of CAF survivors in 2021. 9. Approximately how many survivors there are in each of the following age categories: under 20; 20-29; 30-39; 40-49; 50-59; 60-69; 70-79; 80+ as of 03-31-2021. 10. Approximately how many CAF dependents are entitled to survivor benefits from VAC as of 03-31-2021. Additionally, could clarify who is included in the category "War Survivors"? Is this group comprised of widows from the Second World War and Korean War? Are CAF widows/survivors those who were widowed post Korean War?Organization: Veterans Affairs Canada
5 page(s)
April 2021
April 2021
Req # A-2021-00002
Requesting all pertinent legislation and VAC policies dealing with B Line treatment benefits and how they are awarded to veterans. Responsive records should include policies dealing with: - veterans who are first awarded VIP benefits rooted in conditions attributable to SDA/SDO service, thus becoming eligible for B line coverage; and - veterans who are awarded conditions arising from non-SDA/SDO service and VIP is granted for those conditions, and the veteran later successfully claims a SDA/SDO-related disability that would (on its own) result in B line coverage. Specifically, seeking policy dealing with the process VAC follows, which leads to B line coverage.Organization: Veterans Affairs Canada
22 page(s)
April 2021
April 2021
Nothing to report this month
Organization: Business Development Bank of Canada
April 2021
Nothing to report this month
Organization: Canada Lands Company CLC Limited
April 2021
Req # A-2020-00020
The name of the policymakers, decision criteria, reasoning for rejections of not letting the veterans use ride sharing services such as LYFT/Uber when they are legally allowed by the transportation board. Date range from 2014-01-01 to 2020-06-22Organization: Veterans Affairs Canada
50 page(s)
July 2020
July 2020
Req # A-2020-00018
1) I request the total number of computer users (user ids) attached to employees working out of Veterans Affairs Canada, Charlottetown Head Office only. 2) From the total users identified in question 1, please provide the number of employees who are required to work in virtual desktop infrastructure (VDI).Organization: Veterans Affairs Canada
1 page(s)
July 2020
July 2020
Req # A-2019-00117
Requesting copies of the Facts and Figures statistical report(s) from January 1st 2001 - March 31, 2017. Veterans Affairs only began to publish these reports externally in March 2017, so I do not have public access to the earlier Facts and Figures ReportsOrganization: Veterans Affairs Canada
1794 page(s)
July 2020
July 2020
Req # A-2019-00109
All internal VAC electronic and paper correspondence regarding family services Mental Health Poc 12 doc id 1104 during the requested time frame (2019-01-01 to 2020-02-21). Specifically, would like correspondence related to this policy being reviewed, changed or "applied more clearly" between Minister's Office, Deputy Minister's Office, ADM in charge of policy office, the Halifax District Office, all district offices, BlueCross, VAC/BlueCross treatment centre, any and all internal correspondence relating to instructions given to VAC front line staff regarding this same policy and what they have been instructed to tell VAC clients/Veterans regarding this policy over same time frame.Organization: Veterans Affairs Canada
4531 page(s)
July 2020
July 2020