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Search the summaries of completed Access to Information (ATI) requests to find information about ATI requests made to the Government of Canada after January 2020. If you find a summary of interest, you can request a copy of the records at no cost using the form below each summary. Requests made through this form are considered informal requests and are not subject to the same requirements as requests under the Access to Information Act (ATIA).
If you don’t find what you are looking for you can request additional government records under an institution’s control by contacting the institution’s Access to Information and Privacy Coordinator or by submitting a formal access to information request.
*All information provided will incorporate the necessary exemptions and exclusions as per the Access to Information Act and the Privacy Act.
Download datasets of the summaries of completed access to information requests.
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Found 7 record(s)
Req # A-2020-00111
Requesting the following documents: Clinical Care Managers for Veterans with Complex Health Needs Distinctions Between Treatment Benefits and Medical or Psychosocial Rehabilitation Services FAQs: Case Planning (2011) Guidelines for Case Conferencing Guidelines for Case Planning Indicators for Referral: Case Management Support Services Indicator (SSI) - Steps for Activating and Deactivating Acceptance of Diagnoses from nurse practitioners for disability entitlement purposes Adjudication Manual Disability Pensions/Awards Medical Assessment and Reassessment Qualified Health Professionals Accepted for Veterans Affairs Canada Disability Program Cues for Referral of Treatment Requests Between VAC Area Offices and the Medical Authorization Centre (MAC) Decision Making and Use of the Benefit Grids Emergency Call Devices (ECDs) Health Related Travel – Veteran Contact Regarding Post Payment Verification Process How to Process a Request for a Benefit or Service when Client Does Not Have POC –interim Increased Decision making Authority under the Veterans Health Care Regulations for Case Managers How to Process Requests for Treatment/Intervention at Outpatient or Inpatient Multi-Disciplinary Clinics (MDCs) Increased Authority to Approve Home Adaptations and Special Equipment under the Veterans Health Care Benefits Program Payment of Health Premiums or Fees POC 7 - Neuro-muscular Electrical Stimulator POC 12 - All Related Health Services - Initial Approval & Exceeding Frequency and Annual Dollar Limits POC 12 - Neurofeedback: Modality Used by Approved Health Professionals POC 12 - Requests for Extensions and Maintenance Therapy POC 13 - Exercise Equipment POC 13 - Home or Self Use Neurofeedback, or EEG Biofeedback Machines POC 13 - Motorized Yard Equipment POC 13 - Orthopaedic/Posturepedic Mattress POC 13 - Special Equipment - Requirement for a Minimum of Two Quotes Prescription Drugs – Non Formulary Products Referrals to Head Office for Exceptional Health Care Services or Benefits Requirement to Access Provincial Programs Responding to Inquiries regarding Client Verification Letters sent out by the Medavie Blue Cross National Investigative Unit (NIU) Selection of Providers and Payment of Benefits Treatment Benefits or Services Inquiries Escalation Process Use of “Plain Language” Treatment Authorization Centre (TAC) Decision Letter Templates VAC Contribution Toward the Cost of a Treatment BenefitOrganization: Veterans Affairs Canada
350 page(s)
April 2021
April 2021
Req # A-2020-00114
Veterans Affairs Canada is involved in promoting awareness and access to their benefits and services through social media. How does VAC conduct its social media feedback to ascertain the effectiveness of its media campaigns? Does this include the active monitoring of known veteran association webpages, Facebook pages and posts, Twitter hashtags and tweets, Instagram responses etc? Describe VAC's monitoring of social media to establish the effectiveness of its media awareness campaigns.Organization: Veterans Affairs Canada
2 page(s)
April 2021
April 2021
Req # A-2020-00115
Could you please provide the following statistics: 1. Approximately how many CAF widows (survivors) there were as of 12-31-2014. 2. Approximately how many new CAF widows were designated as survivors in 2014. 3. The average of CAF survivors in 2014. 4. Approximately how many survivors there were in each the following age categories: under 20; 20-29; 30-39; 40-49; 50-59; 60-69; 70-79; 80+ as of 12-31- 2014. 5. Approximately how many CAF dependents were entitled to survivor benefits from VAC as of 12-31-2014. 6. Approximately how many CAF widows (survivors) there are as of 03-31-2021 7. Approximately how many new CAF widows were designated as survivors in 2021. 8. The average age of CAF survivors in 2021. 9. Approximately how many survivors there are in each of the following age categories: under 20; 20-29; 30-39; 40-49; 50-59; 60-69; 70-79; 80+ as of 03-31-2021. 10. Approximately how many CAF dependents are entitled to survivor benefits from VAC as of 03-31-2021. Additionally, could clarify who is included in the category "War Survivors"? Is this group comprised of widows from the Second World War and Korean War? Are CAF widows/survivors those who were widowed post Korean War?Organization: Veterans Affairs Canada
5 page(s)
April 2021
April 2021
Req # A-2021-00002
Requesting all pertinent legislation and VAC policies dealing with B Line treatment benefits and how they are awarded to veterans. Responsive records should include policies dealing with: - veterans who are first awarded VIP benefits rooted in conditions attributable to SDA/SDO service, thus becoming eligible for B line coverage; and - veterans who are awarded conditions arising from non-SDA/SDO service and VIP is granted for those conditions, and the veteran later successfully claims a SDA/SDO-related disability that would (on its own) result in B line coverage. Specifically, seeking policy dealing with the process VAC follows, which leads to B line coverage.Organization: Veterans Affairs Canada
22 page(s)
April 2021
April 2021
Req # 20-2045
1. As of January 2020, how many persons occupy a management position at the Halifax station who are part of the four following categories: (i) women, (ii) visible minorities, (iii) person with a disability or (iv) identify as aboriginal. Please provide their position and title; 2. As of January 2020, how many persons occupy a management position at the Halifax station who are not part of the four categories mentioned in question 1; 3. Please indicate how long each employee occupying a management position at the Halifax station has been in their role; 4. In the event that an employee in a managerial role was required to conduct an investigation at the Halifax station, was such role ever occupied by a visible minority and in the event that an employee in a managerial role was required to conduct an investigation at the Halifax station, have they received a training related to visible minorities/sensitivity training; 5. For employees employed at the Halifax station subject to Unifor Collective Agreement #1, please provide the number (in total) of demerit points that have been deducted as of January 2008. If possible, please differentiate between the following categories: (i) women, (ii) visible minorities, (iii) person with a disability, (iv) identify as aboriginal and (v) Caucasian; 6. Please provide documentation regarding action VIA Rail has taken to cultivate diversity, equity and inclusion training in the workplace at the Halifax station; 7. Please provide documentation regarding the opportunities given to women, visible minorities, those with a disability and those who identify as aboriginal to achieve management position roles at VIA Rail and more specifically the Halifax station (regards to implementing, reviewing, monitoring and revising and employment equity plan that includes short term and long term goals to close gaps in representation); 8. For each employee currently occupying a management role at the Halifax station, please provide copy of their respective job posting; 9. In the event of any external contractor hired by VIA Rail in 2019 to conduct investigations with employees in Agreement #1, what was the cost for each contractor; 10. Please provide the calendar date(s) for each of the 11 witnesses interviewed for the report prepared for VIA Rail on September 27, 2019.Organization: VIA Rail Canada Inc.
21 page(s)
April 2021
April 2021
Req # 20-2050
I am looking for copies of VIA Rail’s brand/corporate identity guidelines and rolling stock livery guidelines used throughout VIA Rail’s history. The brand/corporate identity guidelines contain information on the correct usage of VIA Rail’s logo as well as the specific colours used as part of the company’s corporate identity.Organization: VIA Rail Canada Inc.
63 page(s)
April 2021
April 2021
Req # 20-2052
Obtain a copy of any document held by VIA Rail that allows me to see the total amounts spent in relation to COVID-19 and/or the pandemic between February 28, 2020 and February 28, 2021 (including all forms of expenses): a. tell me the number of contracts awarded solely related to the pandemic/COVID-19, vaccines, etc. and the total values of all such contracts; b. tell me the number of hours and total amount of overtime you paid to employees/officials; c. tell me all equipment/materials purchased by VIA Rail related to the pandemic/COVID-19 including telework, iPad/tablet/laptops etc. masks, gloves, plexiglass, etc.; d. I absolutely want a clear answer: the total amount encompassing all the expenses made by VIA Rail related to this pandemic/COVID-19 from February 28, 2020 to February 28, 2021.Organization: VIA Rail Canada Inc.
3 page(s)
April 2021
April 2021