About this information
Search the summaries of completed Access to Information (ATI) requests to find information about ATI requests made to the Government of Canada after January 2020. If you find a summary of interest, you can request a copy of the records at no cost using the form below each summary. Requests made through this form are considered informal requests and are not subject to the same requirements as requests under the Access to Information Act (ATIA). For additional information, please see the “About Access to Information Requests” webpage.
If you don’t find what you are looking for you can request additional government records under an institution’s control by contacting the institution’s Access to Information and Privacy Coordinator or by submitting a formal access to information request.
*All information provided will incorporate the necessary exemptions and exclusions as per the Access to Information Act and the Privacy Act.
Download datasets of the summaries of completed access to information requests.
Current Search
Report Type
Organization
Disposition
Year
Month
Found 155 record(s)
Req # A-2023-00024
All feedback received in response to the consultation on proposed new guidelines for the regulatory capital and liquidity treatment of crypto-asset exposures. Link for reference: https://www.osfi-bsif.gc.ca/Eng/fi-if/rg-ro/gdn-ort/gl-ld/Pages/crypto-bnk-ins-let.aspxOrganization: Office of the Superintendent of Financial Institutions Canada
October 2023
Req # A-2023-00018
Information your office recently prepared about the Wealth One Bank of Canada - which included letters of patentOrganization: Office of the Superintendent of Financial Institutions Canada
September 2023
Req # A-2023-00007
Jan 1, 2021 to present 2023 briefings, reports memos, studies on high and uneven financial institutions’ services charges; and on bank managers/employee perks that include enjoying many free, fewer and discounted service charges. Include reviews of such benefits at the five big major banks. Include latest assessments of those banks’ high pressure sales practices.Organization: Office of the Superintendent of Financial Institutions Canada
September 2023
Req # A-2020-00016
Assistant Superintendent Meeting with Ministry of Finance re: *redacted* Aug 1, 2023 Reference Number:F900-104-1402 Organization: Office of the Superintendent of Financial Institutions CanadaOrganization: Office of the Superintendent of Financial Institutions Canada
September 2023
Nothing to report this month
Organization: Financial Consumer Agency of Canada
Req # EA 2023 000004
On July 13, 2023: “We are requesting the records related to FCAC’s investigation of Rogers Bank regarding violations of the Negative Option Billing Regulations: The Notice of Violations issued October 25, 2019 to Rogers Bank, including the Compliance Report issued on October 23, 2019. The written representations from Rogers Bank dated November 21, 2019. All internal FCAC memoranda and findings of fact regarding their review of these complaints.”Organization: Financial Consumer Agency of Canada
August 2023
Req # EA 2023 0029452
“a) of 3,992 consumer complaints from the fiscal year ending March 31, 2019, numbers that i) received form letter/email reply with no further follow-up; ii) numbers prompting any FCAC investigation; iii) numbers resulting in finding against a financial institution for breach. Apply breakdown: b) of 5,429 consumer complaints from fiscal year March 31, 2020; c) of 6,861 consumer complaints from the fiscal year March 31, 2021; d) of 4,745 consumer complaints from the fiscal year March 31, 2022 and e) of 6,296 consumer complaints from the fiscal year March 31, 2023.”Organization: Financial Consumer Agency of Canada
August 2023
Req # A-2022-000013
A copy of all records pertaining to the estimated quantum of the transfer values and of differed annuities for members of the Canadian Forces Pension Fund [CFPF]. Target period: 1 November 2021 to present [14 Dec 2022].Organization: Office of the Superintendent of Financial Institutions Canada
August 2023
Req # EA-2023 019790
a) number of consumer complaints received by FCAC for fiscal years ending March 31 in 2019, 2020, 2021, 2022 and 2023; b) number of complaints in a) that were dismissed without investigation; c) number of complaints in a) that were investigated; d) number of complaints in a) that resulted in any finding of fault against a federally regulated financial institution; e)all documentation including electronic correspondence and data regarding changes to treatment of consumer complaints, scope of consumer complaints deemed acceptable or terms applied to consumer complaints worthy of investigation.Organization: Financial Consumer Agency of Canada
July 2023
Req # EA 2023 024296
I am seeking all investigative reports, findings of violations, notices of decision and penalties given to on federally regulated financial entities who’s head offices are based in Edmonton, Alberta. Date range: January 1, 2022 - June 23, 2023. Record number: FCAC CIR 5000Organization: Financial Consumer Agency of Canada
July 2023