About this information
Search the summaries of completed Access to Information (ATI) requests to find information about ATI requests made to the Government of Canada after January 2020. If you find a summary of interest, you can request a copy of the records at no cost using the form below each summary. Requests made through this form are considered informal requests and are not subject to the same requirements as requests under the Access to Information Act (ATIA). For additional information, please see the “About Access to Information Requests” webpage.
If you don’t find what you are looking for you can request additional government records under an institution’s control by contacting the institution’s Access to Information and Privacy Coordinator or by submitting a formal access to information request.
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Download datasets of the summaries of completed access to information requests.
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Found 26 record(s)
Req # EA 2023 000004
On July 13, 2023: “We are requesting the records related to FCAC’s investigation of Rogers Bank regarding violations of the Negative Option Billing Regulations: The Notice of Violations issued October 25, 2019 to Rogers Bank, including the Compliance Report issued on October 23, 2019. The written representations from Rogers Bank dated November 21, 2019. All internal FCAC memoranda and findings of fact regarding their review of these complaints.”Organization: Financial Consumer Agency of Canada
August 2023
Req # EA 2023 0029452
“a) of 3,992 consumer complaints from the fiscal year ending March 31, 2019, numbers that i) received form letter/email reply with no further follow-up; ii) numbers prompting any FCAC investigation; iii) numbers resulting in finding against a financial institution for breach. Apply breakdown: b) of 5,429 consumer complaints from fiscal year March 31, 2020; c) of 6,861 consumer complaints from the fiscal year March 31, 2021; d) of 4,745 consumer complaints from the fiscal year March 31, 2022 and e) of 6,296 consumer complaints from the fiscal year March 31, 2023.”Organization: Financial Consumer Agency of Canada
August 2023
Req # A-2023-00017
For the period of April 1, 2020, to March 31, 2023, information on how PSC second language evaluation tests and test administration procedures have been reviewed, and actions implemented for bias-free and barrier-free selection, universal access, and inclusion, including: •format and question content review for the tests of reading comprehension and written expression •ongoing and planned training of assessors •format and content review of the Oral Language Assessment •use of accommodation measures for candidatesOrganization: Public Service Commission of Canada
August 2023
Req # EA-2023 019790
a) number of consumer complaints received by FCAC for fiscal years ending March 31 in 2019, 2020, 2021, 2022 and 2023; b) number of complaints in a) that were dismissed without investigation; c) number of complaints in a) that were investigated; d) number of complaints in a) that resulted in any finding of fault against a federally regulated financial institution; e)all documentation including electronic correspondence and data regarding changes to treatment of consumer complaints, scope of consumer complaints deemed acceptable or terms applied to consumer complaints worthy of investigation.Organization: Financial Consumer Agency of Canada
July 2023
Req # EA 2023 024296
I am seeking all investigative reports, findings of violations, notices of decision and penalties given to on federally regulated financial entities who’s head offices are based in Edmonton, Alberta. Date range: January 1, 2022 - June 23, 2023. Record number: FCAC CIR 5000Organization: Financial Consumer Agency of Canada
July 2023
Req # A-2023-00008
Any records, in any form, from 2020 to present about, related to, or verbatim: Any equity hires (where race, gender, or gender expression is used as a consideration for hiring) in the federal public service (line departments, Crown corporations, agencies, boards, commissions).Organization: Public Service Commission of Canada
July 2023
Req # A-2023-00009
Any records, in any form, from 2020 to present about, related to, or verbatim: Any positions or postings where the job description states that only persons of a certain identity group can apply (for example: Indigenous people or persons with disabilities).Organization: Public Service Commission of Canada
July 2023
July 2023
Req # A-2022-00013
Records relating in any manner to the total aggregate number of and for all federal departments & agencies: 1. external applications received for public service job postings, per year from 1980 to 2020, within the meaning of the Public Service Employment Act; 2. external applications who are identified as "Black" received for public service job postings, per year from 1980 to 2020; 3. external hires and appointments, per year from 1980 to 2020, resulting from the external applications to public service job posting. 4.The total aggregate number of external hires and appointments who are identified as “Black”, per year from 1980 to 2020, resulting from the external applications to public service job postings. 5. The total aggregate number of external hires and appointments who are identified as “visible minority” – per year from 1980 to 2020 – resulting from the external applications to the public service job postings.Organization: Public Service Commission of Canada
August 2022
Nothing to report this month
Organization: Financial Consumer Agency of Canada