About this information
Search the summaries of completed Access to Information (ATI) requests to find information about ATI requests made to the Government of Canada after January 2020. If you find a summary of interest, you can request a copy of the records at no cost using the form below each summary. Requests made through this form are considered informal requests and are not subject to the same requirements as requests under the Access to Information Act (ATIA). For additional information, please see the “About Access to Information Requests” webpage.
If you don’t find what you are looking for you can request additional government records under an institution’s control by contacting the institution’s Access to Information and Privacy Coordinator or by submitting a formal access to information request.
*All information provided will incorporate the necessary exemptions and exclusions as per the Access to Information Act and the Privacy Act.
Download datasets of the summaries of completed access to information requests.
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Found 96 record(s)
Req # EA 2023 000004
On July 13, 2023: “We are requesting the records related to FCAC’s investigation of Rogers Bank regarding violations of the Negative Option Billing Regulations: The Notice of Violations issued October 25, 2019 to Rogers Bank, including the Compliance Report issued on October 23, 2019. The written representations from Rogers Bank dated November 21, 2019. All internal FCAC memoranda and findings of fact regarding their review of these complaints.”Organization: Financial Consumer Agency of Canada
August 2023
Req # EA 2023 0029452
“a) of 3,992 consumer complaints from the fiscal year ending March 31, 2019, numbers that i) received form letter/email reply with no further follow-up; ii) numbers prompting any FCAC investigation; iii) numbers resulting in finding against a financial institution for breach. Apply breakdown: b) of 5,429 consumer complaints from fiscal year March 31, 2020; c) of 6,861 consumer complaints from the fiscal year March 31, 2021; d) of 4,745 consumer complaints from the fiscal year March 31, 2022 and e) of 6,296 consumer complaints from the fiscal year March 31, 2023.”Organization: Financial Consumer Agency of Canada
August 2023
Req # A-2023-00009
Any document that shows all seizures of illegal goods from the mail by Canada Post Corporation throughout Canada, including but not limited to the types and quantities of narcotic drugs, chemical precursors, cocaine, marijuana, acid, firearms, grenades, cigarettes, alcohol and any other goods that were seized between January 9, 2013 and March 1, 2023.Organization: Canada Post
July 2023
Req # A-2023-00024
External communications, briefings, and consultations regarding altering of the rural moratorium between September 1, 2021 to April 26, 2023, excluding any record pertaining to provincial governments and records regarding individual post offices.Organization: Canada Post
July 2023
Req # EA-2023 019790
a) number of consumer complaints received by FCAC for fiscal years ending March 31 in 2019, 2020, 2021, 2022 and 2023; b) number of complaints in a) that were dismissed without investigation; c) number of complaints in a) that were investigated; d) number of complaints in a) that resulted in any finding of fault against a federally regulated financial institution; e)all documentation including electronic correspondence and data regarding changes to treatment of consumer complaints, scope of consumer complaints deemed acceptable or terms applied to consumer complaints worthy of investigation.Organization: Financial Consumer Agency of Canada
July 2023
Req # EA 2023 024296
I am seeking all investigative reports, findings of violations, notices of decision and penalties given to on federally regulated financial entities who’s head offices are based in Edmonton, Alberta. Date range: January 1, 2022 - June 23, 2023. Record number: FCAC CIR 5000Organization: Financial Consumer Agency of Canada
July 2023
Req # A-2022-00102
All written records of communication between Canada Post and TD Bank and their employees regarding the Canada Post MyMoney Loan program, between September 29, 2022 and December 6, 2022.Organization: Canada Post
May 2023
Req # A-2023-00015
Any records between January 1, 2013 and March 23, 2023, demonstrating the policy, process or procedure by which Canada Post reviews the safety records (national safety code carrier profile records) of trucking contractors applying to transport Canada Post mail in and throughout Canada; the number of carriers (transport) with a conditional safety rating in accordance with National Safety Code Standard 14; the number of incidents where a carrier (transport company) has been hauling Canada Post mail and where personal injury or death has occurred; and reviews by Canada Post to ensure carriers transporting Canada Post mail are complying with federal hours of service legislation.Organization: Canada Post
May 2023
Req # A-2021-00069
All correspondence, including attachments within Canada Post, and between Canada Post and any other party, between the dates of 1 January 2015 and 26 July 2021 inclusive, regarding the sale and the decision to sell the property at 1117 Queen Street West, Toronto ON, also known as Postal Station C. Please limit the search to electronic records.Organization: Canada Post
March 2023
Req # A-2021-00090
All the overtime logs for all 3 shifts and all employees in the maintenance department, all information related to the contracting out of MMHE repairs to an outside contractor at the Gateway facility. I am requesting all E-mail Texts and all other records regarding this matter, Including billing hours, Man hours and vehicle numbers with repairs done. I am requesting all overtime logs for the department. The time frame for both these requests are from March 1st 2021 to August 31 2021.Organization: Canada Post
March 2023