Completed Access to Information Requests

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    APA

    Open Government - Government of Canada. (2017, December 10). Completed Access to Information Requests. Retrieved from http://open.canada.ca/en/search/ati?f%5B0%5D=ss_ati_organization_en%3AAtomic%20Energy%20of%20Canada%20Limited&amp%3Bamp%3Bf%5B1%5D=ss_ati_organization_en%3ACanadian%20Space%20Agency&amp%3Bamp%3Bf%5B2%5D=ss_ati_organization_en%3ADepartment%20of%20Finance%20Canada&amp%3Bati%5B0%5D=ss_ati_organization_en%3AOffice%20of%20the%20Privacy%20Commissioner%20of%20Canada&ati%5B0%5D=ati_disposition_en%3ANo%20records%20exist&ati%5B1%5D=ati_organization_en%3AFinancial%20Consumer%20Agency%20of%20Canada
    MLA

    “Completed Access to Information Requests.” Open Government - Government of Canada, 10 December 2017, http://open.canada.ca/en/search/ati?f%5B0%5D=ss_ati_organization_en%3AAtomic%20Energy%20of%20Canada%20Limited&amp%3Bamp%3Bf%5B1%5D=ss_ati_organization_en%3ACanadian%20Space%20Agency&amp%3Bamp%3Bf%5B2%5D=ss_ati_organization_en%3ADepartment%20of%20Finance%20Canada&amp%3Bati%5B0%5D=ss_ati_organization_en%3AOffice%20of%20the%20Privacy%20Commissioner%20of%20Canada&ati%5B0%5D=ati_disposition_en%3ANo%20records%20exist&ati%5B1%5D=ati_organization_en%3AFinancial%20Consumer%20Agency%20of%20Canada
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About this information

Search the summaries of completed Access to Information (ATI) requests to find information about ATI requests made to the Government of Canada after January 2020. If you find a summary of interest, you can request a copy of the records at no cost using the form below each summary. Requests made through this form are considered informal requests and are not subject to the same requirements as requests under the Access to Information Act (ATIA). For additional information, please see the “About Access to Information Requests” webpage.

If you don’t find what you are looking for you can request additional government records under an institution’s control by contacting the institution’s Access to Information and Privacy Coordinator or by submitting a formal access to information request.

*All information provided will incorporate the necessary exemptions and exclusions as per the Access to Information Act and the Privacy Act.

Download datasets of the summaries of completed access to information requests.

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Found 2 record(s)

Req # EA 2023 0029452

“a) of 3,992 consumer complaints from the fiscal year ending March 31, 2019, numbers that i) received form letter/email reply with no further follow-up; ii) numbers prompting any FCAC investigation; iii) numbers resulting in finding against a financial institution for breach. Apply breakdown: b) of 5,429 consumer complaints from fiscal year March 31, 2020; c) of 6,861 consumer complaints from the fiscal year March 31, 2021; d) of 4,745 consumer complaints from the fiscal year March 31, 2022 and e) of 6,296 consumer complaints from the fiscal year March 31, 2023.”

Organization: Financial Consumer Agency of Canada

0 page(s)
August 2023

Req # A-2021-016015

Copies from January 1, 2010 to present: Any records, including communications to and from or about, complaints about, remedial or punitive actions or practice restrictions imposed on, investigations into or about or involving, the following individuals who are employees/contractors of HSBC.

Organization: Financial Consumer Agency of Canada

0 page(s)
September 2021
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