About this information
Search the summaries of completed Access to Information (ATI) requests to find information about ATI requests made to the Government of Canada after January 2020. If you find a summary of interest, you can request a copy of the records at no cost using the form below each summary. Requests made through this form are considered informal requests and are not subject to the same requirements as requests under the Access to Information Act (ATIA). For additional information, please see the “About Access to Information Requests” webpage.
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Found 17 record(s)
Req # EA 2023 000004
On July 13, 2023: “We are requesting the records related to FCAC’s investigation of Rogers Bank regarding violations of the Negative Option Billing Regulations: The Notice of Violations issued October 25, 2019 to Rogers Bank, including the Compliance Report issued on October 23, 2019. The written representations from Rogers Bank dated November 21, 2019. All internal FCAC memoranda and findings of fact regarding their review of these complaints.”Organization: Financial Consumer Agency of Canada
August 2023
Req # EA 2023 0029452
“a) of 3,992 consumer complaints from the fiscal year ending March 31, 2019, numbers that i) received form letter/email reply with no further follow-up; ii) numbers prompting any FCAC investigation; iii) numbers resulting in finding against a financial institution for breach. Apply breakdown: b) of 5,429 consumer complaints from fiscal year March 31, 2020; c) of 6,861 consumer complaints from the fiscal year March 31, 2021; d) of 4,745 consumer complaints from the fiscal year March 31, 2022 and e) of 6,296 consumer complaints from the fiscal year March 31, 2023.”Organization: Financial Consumer Agency of Canada
August 2023
Req # A-2023-2024-002
Provide copies of all documents, including e-mails, reports, submissions, briefing notes, memos, etc., regarding any consultation or input provided regarding the proposal, development and issuing of measures in the proposed renewed Lobbyist Code of Conduct regarding sponsored travelOrganization: Office of the Commissioner of Lobbying of Canada
August 2023
Req # EA-2023 019790
a) number of consumer complaints received by FCAC for fiscal years ending March 31 in 2019, 2020, 2021, 2022 and 2023; b) number of complaints in a) that were dismissed without investigation; c) number of complaints in a) that were investigated; d) number of complaints in a) that resulted in any finding of fault against a federally regulated financial institution; e)all documentation including electronic correspondence and data regarding changes to treatment of consumer complaints, scope of consumer complaints deemed acceptable or terms applied to consumer complaints worthy of investigation.Organization: Financial Consumer Agency of Canada
July 2023
Req # EA 2023 024296
I am seeking all investigative reports, findings of violations, notices of decision and penalties given to on federally regulated financial entities who’s head offices are based in Edmonton, Alberta. Date range: January 1, 2022 - June 23, 2023. Record number: FCAC CIR 5000Organization: Financial Consumer Agency of Canada
July 2023
Nothing to report this month
Organization: Office of the Commissioner of Lobbying of Canada
Nothing to report this month
Organization: Financial Consumer Agency of Canada
Nothing to report this month
Organization: Office of the Commissioner of Lobbying of Canada
Req # A-2022-2023-007
The names and corporate or association affiliations of "lobbyists" (see bribery agents) that have met with the prime minister, or an agent thereof and the amount of payment made to either the office of the prime minister, the Liberal Party of Canada, or Justin Trudeau directly stretching from October 19, 2015 to present.Organization: Office of the Commissioner of Lobbying of Canada
July 2022
Nothing to report this month
Organization: Financial Consumer Agency of Canada