Shared Services Canada

This report was prepared for Shared Services Canada by Environics Research Group. This research was designed to engage the people who will use the digital workplace on their needs and preferences: federal public servants. Engaging Government of Canada (GC) employees on their needs and...

The objective of this audit is to provide assurance that governance, risk management and control processes for the cost management of SSC-led projects are in place and working effectively.

This fact sheet outlines how Shared Services Canada supports the 2018 G7 Summit.

This fact sheet focuses on the protection of the Government of Canada's Information Technology infrastructure and how Budget 2016 resources enable Shared Services Canada to increase protection against cyber threats.

This fact sheet pertains to Shared Services Canada’s progress in delivering modern and transformed information technology infrastructure to better serve Canadians.

This fact sheet outlines Shared Services Canada's various efforts in delivering more effective and efficient information technology services to Government of Canada departments and agencies.

This fact sheet provides an overview of changes made to the Shared Services Canada (SSC) Act concerning the delegation of SSC procurement authorities.

This fact sheet provides information relating to Shared Services Canada's budget funding for 2016-2017.

The purpose of this Reference Architecture Document (RAD) is to provide a high-level service model of the GCNet, including a description of its capabilities, and a depiction and description of its target architecture. The GCNet is broken down into its component services. The capabilities of each...

The evaluation team examined Distributed Computing Services (DCS) provided by Shared Services Canada (SSC) to a group of client organizations on a cost-recovery basis. DCS encompass a range of services that support the provisioning and functionality of employee workstations and computing...

As part of its efforts to modernize how the federal government manages its information technology infrastructure, Shared Services Canada (SSC) initiated a comprehensive Government of Canada-wide business transformation hinging on six core infrastructure programs. These programs entail greater...

The Data Centre Services (DCS) Reference Architecture Document (RAD) has been developed to describe the reference architecture models for a common, shared and consolidated DC environment for the Government of Canada (GC) as an enterprise. The DCS RAD defines the end-to-end architectural model and...

This fact sheet provides information on upgrading the Government of Canada's mission-critical systems.

The objective of this audit was to provide assurance that appropriate governance and internal controls were in place for the House of Commons service level agreements related to the national coordination of Blue Pages listings.

Professional services contracts can be used to meet unexpected fluctuations in workload, to acquire special expertise not available in the public service or to fill in for public servants during temporary absences. This audit provides assurance that professional services contracts at Shared...

The objective of this audit was to determine whether Shared Services Canada (SSC) was implementing a security policy framework that was consistent with Treasury Board (TB) policies regarding security and whether Security Assessment and Authorization (SA&A) processes were in place and working...

Effective project management is critical for Shared Services Canada (SSC) to deliver on its mandate. To mitigate vulnerabilities in project management, the SSC Project Management Centre of Excellence (PMCoE) defined and implemented SSC’s Project Management Framework (PMF). A primary component of...

This audit provides assurance to the President of Shared Services Canada (SSC) and the Departmental Audit and Evaluation Committee that SSC’s account verification process for telephony services was effectively designed. The scope of the audit included the practices for certification for FAA...

The objective of the audit was to provide assurance regarding the adequacy and effectiveness of Shared Service Canada’s (SSC) corporate governance (structure, processes, controls and information for decision making) with a view to supporting efficiency, accountability and achievement of SSC’s...

The objective of the audit was to provide assurance on the adequacy of information technology (IT) asset management at Shared Services Canada (SSC) and to ensure compliance with government policies and SSC procedures. The scope of the audit included SSC’s IT asset management (ITAM) processes,...