Shared Services Canada

This dataset focuses on the e-mail services provided by Shared Service Canada to our partner departments. It does not include the legacy e-mail service metrics. This dataset includes items like the number of e-mail accounts, the number of accounts over 2 GB, number of Blackberry’s activated and...

The average time to fulfill brokered cloud hosting service requests reflects the Shared Services Canada rate of response to client requests which is an effective indicator of the brokering service. The percentage will indicate the proportion of the requests that have been filled within the...

Measures operation efficiency by comparing annual procurement costs as a proportion of the three-year annual average of the total value of contracts entered into by the organization. Calculation / formula: [(Annual Cost of Procurement Services)/(3-Year Annual Avg. of the Total Value of Contracts...

This availability indicator measures the % of time the cellular network / infrastructure is available, as provided by the contracted supplier(s). The indicator does not automatically monitor and measure the availability of individual user devices. Reporting the availability of cellular...

This dataset provides statistics for SSC’s Employment Equity related to the following groups: Women, Aboriginal People, Visible Minorities and Persons with Disabilities. Workforce Availability between 2016 and 2019 is based on the 2011 census. * Workforce Availability for 2020 is based on the...

Listing of consumption data actuals by department for services being provided by Shared Services Canada. The services included in the data is number of fixed lines, number of email accounts, number of licenses for Microsoft Office E3, number of GCSI accounts, number of MyKey accounts and maximum...

Welcome Letter SSC Narrative: Powering World Class Technology for Government Shared Services Canada: Departmental Overview Shared Services Canada Senior Leaders In-flight Treasury Board Submissions Issue Notes a. Government of Canada Priority Programs and Projects b. IT Procurement: Advancing...

Government Electronic Directory Services (GEDS) provides public access to Government of Canada employee contact information as provided by participating departments. Encoded with the Latin Alphabet 1 (ISO 8859-1) character set. This is the dataset that contains all of the raw data within the...

About the Client Satisfaction Feedback Initiative Measuring customer satisfaction is essential to improving service delivery — a top Shared Services Canada (SSC) priority. Our Customer Satisfaction Feedback Initiative gauges satisfaction on SSC service delivery. It: helps identify areas that are...

Primary Responses Opening Remarks Q&A Cloud and Cybersecurity Response to AG Report Cloud Framework Agreement Overview Cybersecurity Related to Cloud Services Cyber Defence to SDAs Cyber Security Overview Cyber Security Procurement Overview Procurement General Procurement Greening...

Shared Services Canada news, backgrounders, media advisories, speeches, media releases and statements.

This Information Management Strategic Plan for Shared Services Canada (SSC) aims to establish a fresh and progressive approach to the department’s Information Management (IM) Program for the next 3 years (2020-2023). The nature of this approach will focus on business needs, respond to the...

Shared Services Overview Biographies of Senior Executives Shared Services Signature Signature Initiatives Shared Services Canada 3.0 Network Modernization – Kit for Members of Parliament Issue Notes 2022–23 Departmental Plan for Shared Services Canada 2020-21 Departmental Results Report for...

Table of contents Message from the President and the Executive Vice-President Message from the Persons with Disability Co-champions General Consultations SSC’s Accessibility Commitments Conclusion Appendix A: Consultations with persons with disabilities

The dataset showcase the overall monthly results based on the partner organizations’ feedback on six statements, one per driver (shown below) – with the exception of Timeliness, which has two questions. Responses are calculated using a five-point scale from “Strongly Disagree” to “Strongly...

The Fleet dataset tracks Shared Service Canada’s vehicle inventory. It collects data like Make, Model, Year, Maintenance, Mileage and Purchase cost. *--No information on file since these units were initially purchased and maintained by RCMP

Book One Shared Services Canada 101 Purpose Shared Services Canada at a Glance Shared Services Canada by the Numbers Digital Landscape Applications and Technology Layer - Expenditures Have been Increasing The Government of Canada has a complex portfolio of information technology systems and...

Opening Statement for the President of Shared Services Canada Opening Statement for the President of Shared Services Canada Auditor General 2021 Report 1 – Procuring Complex Information Technology Solutions Management Action Plan for Shared Services Canada – Procuring Complex Information...

Opening Statement Letter to the Clerk - Standing Committee on Government Operations and Estimates Network Sourcing Decision Matrix – Redacted List of Redactions to the Gartner Report SSC Network Modernization Way Forward SSC Network Security Strategy Information for Parliamentarians Network...

The following contains a recount of Shared Services Canada's actions to work in a COVID-19 environment for the past year. This includes Shared Services Canada's response to COVID-19, but then describes what SSC has accomplished this past year throughout the pandemic. This publication also...